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Hello,
I’ve been trying to activate Windows since yesterday. I changed my motherboard which is mainly the reason of the problem. I used to have a Windows 10 running on my computer but I decided to go through a clean install of windows 11 with this new motherboard. Thing is that now I get the common error : 0x803FA067. Before resetting my computer i made sure to retrieve my key through the registries, but unfortunately even the key doesn’t work. It also doesn’t work when i’m going through my digital key, the troubleshoot even prompt me which computer did I changed the hardware to, and then when I select it, it says : « We can't activate Windows on this device because you don't have a valid digital license or product key. If you think you do have a valid license or key, select Troubleshoot below. Error code: 0x803FA067 »
EDIT :
SOLUTION
To activate, you will need to use the slmgr.vbs command.
slmgr.vbs /upkslmgr.vbs /ipk <KmsKey>.To activate online, you can use the command slmgr.vbs /ato.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks a lot for this ! I could chat with someone that took a little bit of time to do a manipulation that is actually quite easy.
For those of you encountering the problem, here is what to do :
To activate, you will need to use the slmgr.vbs command.
slmgr.vbs /upkslmgr.vbs /ipk <KmsKey>.To activate online, you can use the command slmgr.vbs /ato.
Hi,
I'm having the exact same issue on windows 11.
Windows decided to deactivate itself after some hardware changes (I did not replace the motherboard, I only installed extra RAM and reset BIOS settings a few times).
As to how I obtained my digital license, I bought a windows 7 home premium retail key many years ago which got converted into a windows 10 digital license that was linked to my microsoft account, then it got converted to a windows 11 digital license when I upgraded from windows 10 to 11 by reinstalling windows from scratch.
I followed the steps you outlined in your solution, however I'm not sure where to obtain the <kmskey> value (the product key), because as far as I'm aware, a product key does not exist if I have a digital license. Also kms is only relevant for windows enterprise edition with volume licensing. Not sure how this is relevant for home edition?
Please advise, thanks.
I am glad you finally got of a hold of them and got it resolved.
I already did that yesterday around 2am GMT+2 and I still haven't get an answer. I also tried calling their phone number and couldn't get to the point I could talk to a real person.
I don't see the option for live chat, is that something available only in a few countries? Because I'm from France. I don't mind having to talk in english on the phone by the way.
Hello, this is Emily.
How did you obtain your Windows 10 license initially? Did it come with the device? If so, it is considered OEM license and it cannot be transferred from motherboard to motherboard.
Can you launch command prompt, and run this command:
slmgr /dlv
And share a screenshot please? Thank you!