How do I get my Minecraft coins

Hey Ryan!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on Minecraft coins. No worries, let me help you sort this out.

It is possible that the Minecraft coins was redeemed on a different account.

To confirm this, kindly sign into your Microsoft account on account.microsoft.com > go to Payment and Billing > then Order History.

From there, check if your Minecraft coins were redeemed there. If you have found the codes transaction, use the same account to login to Minecraft launcher.

If the codes transaction wasn't there, check your other Microsoft email accounts under Order History to locate the Minecraft coins.

Please take your time and let me know the results once you're done.

Best regards,

Darhyl

I appreciate the response, Ryan!

I just want to clarify; did you also confirm the redeemed Minecraft coins successful transaction under your Microsoft account order history?

If yes and the issue still persists, I would highly suggest you reach out to Mojang for further assistance as they have the tools and resources to properly investigate this case and possibly fix your Minecraft codes issue. You may contact them using the link below:

https://help.minecraft.net/hc/en-us

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please let me know if you need anything else.

Best regards,

Darhyl

Hey Darhyl!

I checked the account and it is the same account as I use when I play minecraft, I even logged out and logged in both minecraft and microsoft to double check and it is the same account. I don't really know what I can do other than getting help here.

Sincerely,

Ryan