Hello! My name is Mostafa; I will assist you today.
I’m sorry that you are experiencing this issue.
Start your PC in safe mode in Windows and try to log in: Press and hold the Shift key and restart Computer, then Troubleshoot > Advanced option > Startup Settings > Restart.
Run SFC
- Open the Start menu and search for "Command Prompt" or "CMD."Right-click on it and select "Run as admin.
- Open command prompt with administrator access
- Type each command below and wait until the scan is completed.
SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
If that does not help run Startup Repair.
- Boot Into Windows Recovery Environment.Press and hold the Shift key, and restart Computer.
- Next, under Choose an option, click on Troubleshoot.
- Next, click on Advanced options.
- Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.
- Next, select a user account and enter the password.
- Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.
Please let me know if the above steps did not help. Thank you.