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why do the default apps by file type jpe, jpeg, jpg always default to pdf when I restart my computer

Anonymous
2023-10-10T13:58:03+00:00

why do the default apps by file type jpe, jpeg, jpg always default to pdf when I restart my computer

I always get an error and then need to come back and change the default app to Photos

Just continues to fail to upload a screenshot.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2023-10-10T15:38:59+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you.

    I can understand you are facing issues with some files types being changed to .pdf.

    Click Start button -> Open Settings and

    Click on Apps settings.

    On the left side, you will see Default apps. Click on it.

    Scroll down –> Click Reset to Microsoft recommended defaults.

    Click on the Reset button and all your File Type Associations will be set to their original values

    Reboot your computer.

    In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

    Best Regards,

    Prakash

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  2. Anonymous
    2023-10-11T11:15:37+00:00

    Hello,

    Thank you for your reply and providing Information.

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter -> C:\Windows\Temp -> %USERPROFILE%\AppData\Local\Temp
    3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files
    4. Run below DISM commands from elevated prompt.

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    1. Run sfc /scannow from elevated prompt.
    2. Please reset Default Apps associations as per Microsoft recommendation.

    Click Start button -> Open Settings and

    Click on Apps settings.

    On the left side, you will see Default apps. Click on it.

    Scroll down –> Click Reset to Microsoft recommended defaults.

    Click on the Reset button and all your File Type Associations will be set to their original values

    Best Regards,

    Prakash

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  3. Anonymous
    2023-10-10T16:01:02+00:00

    So that didn’t work.

    I use Chrome as my Web browser, as it works better with our online applications.

    This photo viewer was Photos and still is.

    The only thing that reset appeared to do was change my Web browser to Edge, which I changed back to Chrome.

    Then I restarted my computer.

    ** also, we use Bluebeam not Acrobat, so I had to reset that too.

    Now I go to the Choose Default apps by file type and PDF DOCUMENT is still showing. EVERY time I reboot, I have to change this back to Photos but it still is associated with PDF Document.

    ![](https://learn-attachment.microsoft.com/api/attachments/b98041bd-6640-43d8-9eba-0ca3fd828a26?platform=QnA