Laptop keeps randomly shutting off

I opened up the laptop case yesterday and cleaned out all the dust. It appears to have fixed it for now.

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Please go to C:\Windows\Minidump and copy any minidump files you find to your desktop. Afterward, share these files through OneDrive or Google Drive so we can analyze them and identify the specific file that's causing the crash.

https://answers.microsoft.com/en-us/windows/for...

If the folder is empty, kindly share the Event viewer logs:

https://www.yourwindowsguide.com/2017/12/how-to...

Regards,

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Thanks for sharing the Event Viewer Logs.

Event Viewer logs indicate Event ID 41.

Since BugcheckCode and PowerButtonTimestamp values are zero as mentioned below:

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

This behavior might indicate a power supply problem. If the power to a computer is interrupted, the computer might shut down without generating a Stop error.

https://learn.microsoft.com/en-us/troubleshoot/...

To help isolate the problem, do the following steps:

Disable Fast Startup:

https://www.windowscentral.com/how-disable-wind...

Disable overclocking. If the computer has overclocking enabled, disable it. Verify that the issue occurs when the system runs at the correct speed.

Check the memory. Use a memory checker to determine the memory health and configuration. Verify that all memory chips run at the same speed and that every chip is configured correctly in the system.

You can test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:

https://www.tenforums.com/tutorials/14201-memte...

Check the power supply. Verify that the power supply has enough wattage to appropriately handle the installed devices.

Check for overheating. Examine the internal temperature of the hardware and check for any overheating components.

More troubleshooting steps in the link below:

https://appuals.com/fix-kernel-power-eventid-41...

https://www.thewindowsclub.com/kernel-power-eve...

Please do not hesitate to ask if you need further assistance.

Stay safe

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Do I share the application logs or the system logs?

Here it is https://drive.google.com/file/d/1Is7k5lwTRW4JJzmiV57RhCRCTTM4viOq/view?usp=sharing. I don't know if I did it correctly so please let me know.