Greetings, Jime! My name is Arif, and I will assist you today.
Could you please confirm the steps you have taken to prevent your computer from entering sleep mode immediately when idle?
please give a try the below steps if you haven't tried it yet:
- Press Windows key + X, choose Power Options.
- Click Change plan settings next to your current plan.
- Select Change advanced power settings.
- In the Power Options dialog, expand Sleep.
- Expand Sleep after, set longer times for On battery and Plugged in, or choose Never and apply and click OK.
Warm Regards,
Arif