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Realtek network adapter not working after Microsoft Windows security update KB5031356

Anonymous
2023-10-17T11:30:33+00:00

THE SAME PROBLEM AGAIN:

Realtek PCI GbE Family Controller network adapter not working after Microsoft Windows security update KB5031356.

Updating the driver does not help. But after uninstalling this Microsoft Windows security update KB5031356 - the network adapter works fine again.

Windows for home | Windows 10 | Install and upgrade

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  1. John DeV 162.6K Reputation points Independent Advisor
    2023-10-17T12:04:10+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    There are several reports from other users experiencing issues with the recent October update. I recommend reporting the issue through the Feedback Hub app to notify Microsoft.

    https://support.microsoft.com/en-us/windows/sen...

    Please try uninstalling the recent October KB5031356 update if it helps.

    Open Settings > Update and Security > View update history > Uninstall updates

    Find the recent October KB5031356 update in the list then click Uninstall

    If this fixes the issue, please try to Pause updates for 1 week

    You can also use the “Show or Hide Updates” troubleshooter to hide the problematic update. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try to hide KB5031356 update that will show in the list. You may try restarting your pc if it helps.

    http://download.microsoft.com/download/F/2/2/F2...

    Kindly let me know if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  3. Anonymous
    2023-10-31T17:23:54+00:00

    I have the same issue. Realtek Ethernet controller not working since September 2023 Update KB5029263, KB5028948.

    My Gigabyte B660M DS3H has official Windows 11 support... How can that be?

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