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Win10 Audio driver for Asus Laptop N53S

Anonymous
2023-10-20T08:38:44+00:00

I have installed win10 on Asus Laptop N53S and updated the system but audio device is not working, and in "device manager" show error on "High definition audio controller", I was searched on the web for driver i got 2 driver for audio from "https://www.driverscape.com/" but none of them couldn't solve the problem and when i want to update driver i get this message: "The best drivers for your device are already installed " but error icon is not removed and audio device is not working.

So, Is anybody know how can i find driver for "High definition audio controller"?

Regards,

Sibil

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-10-25T10:40:08+00:00

    Hi Sibil,

    Thank you once again for your reply.

    I see. If you are certain that it is not a hardware issue then a clean reinstallation of the Window should help fix the issue. Since we have everything we could and tested multiple things and still the issue persists, please consider reinstallation. Backup your files first. The below article should be able to help you with it:

    https://support.microsoft.com/en-us/windows/rei...

    Thank you.

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  2. Anonymous
    2023-10-23T09:12:42+00:00

    Hi Sibil,

    Thank you for the screenshot.

    I see. Let us first check if the Windows Audio service is running. Please check the steps below:

    1. Click on the Windows button and type services.msc > Open it.
    2. Find Windows Audio service and right-click on it > go to General tab and make sure the below things are set for it:

    a) Startup type: Automatic

    b) Service status: Running.

    If that didn't work, please follow the below steps to roll-back the driver update:

    1. Open Device Manager as admin > Go to Sound, video, etc > Right-click on the Realtek > Update driver.
    2. Choose Browse My Computer for drivers.
    3. Check the box for Show compatible hardware > Choose the Realtek High Definition Audio or whichever is the most relevant to your sound card > Choose Next.
    4. Restart your computer and see how it goes.

    If the issue still persists, please consider running the troubleshooter:

    https://support.microsoft.com/en-us/windows/fix...

    If none of the above worked, that could possibly mean that your computer's sound card if defective and that could be a hardware issue as you already have done the clean installation of Windows and the issue still persists.

    Thank you.

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  3. Anonymous
    2023-10-20T11:38:03+00:00

    Hi Sibil,

    Thank you for the reply.

    I see. What processor is packed with your computer, is that from intel or AMD?

    Thank you.

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  4. Anonymous
    2023-10-20T10:05:50+00:00

    Hello Abdollah,

    Thank you for your reply, I checked before for driver in "https://www.asus.com/support/Download-Center/" 

    but only driver for win8.1 is there and my windows system is update by " Settings-Update&Security-windows update".

    How can i find the proper driver?

    Regards,

    Sibil

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  5. Anonymous
    2023-10-20T09:15:21+00:00

    Hello Sibil! My name is Abdullah, and I will assist you today.

    I am sorry to know that you are experiencing this issue. Perhaps the driver you downloaded from the link/website you mentioned couldn't be compatible. Please always download the apps/drivers from the official websites. Please check the support website of your computer's manufacturer for the audio driver, download it, and install it. Check if that helps. The below link should help you with the driver:

    https://www.asus.com/support/Download-Center/

    Also, please make sure you are on the latest version of Windows. The below article should help you:

    https://support.microsoft.com/en-us/windows/upd...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you.

    Best,

    Abdullah

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