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Poly Eagle Eye IV USB PTZ control driver???

Anonymous
2023-08-31T13:21:00+00:00

For the life of me i cannot find a driver for control iof the ptz features of the camera Its the polycom EagleEye IV USB camera and I have upgraded the firmware on it am running newest OS on all devices ive tried on and the windows still shows as the correct driverr being installed or that there is no found driver but it has the most recent webcam driver instlalled. I simply would like to have control over the camera's ptz features in call to be able to actually run a meating without editing the cameras admin settings to have to move it over an inch or two .

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-01T05:30:58+00:00

    Hello Eric Elmendorf,

    Welcome to Microsoft Community.

    Although the "polycom EagleEye IV USB camera" you mentioned here was not developed by Microsoft, I am trying to find the corresponding driver for you.

    I found the following link for you:

    https://www.poly.com/us/en/support/products/video-conferencing/enterprise-cameras/eagleeye-iv-usb****

    This is the EagleEye IV USB camera driver download address, but I am not sure which driver you need.

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Since this is not a Microsoft device, I may not know much about it, but on this page, I see the "Contact support" option, so I think if you need a driver for a particular feature, it is a good option to contact the relevant support person directly.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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