Hi Dokja,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.
Please check BIOS settings, may be discrete card was disabled.
Run Device manager and show a list of graphic devices.
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Well, It started a few days ago when I was playing Valorant that I saw my fps was around 30 to 40 which is unusual so I decided to check my AMD driver settings, and when I right-clicked on my desktop, that's when I saw it was missing So I realized that I just had to reinstall the driver since it was missing from my laptop, I went ahead and downloaded the adrenaline drivers for my AMD Radeon R5 M330 GPU and Once the setup started an issue arose "Error 173 : AMD Software Installer Cannot Proceed as No AMD Graphics Hardware Has Been Detected in Your System" I was surprised since this was an issue I never encountered for like the 3 years that I have been using this laptop so I just thought lets try updating the driver through device manager but then it was not showing up in device manager so I went ahead and read some other forums trying to find a solution.
Things I tried:
-Windows Update
-System recovery (IT didn't recover my system as it came up with another issue for which I had to do some other sfc /scannow , Dism health check commands for them to fix corrupt files, etc, in the end, I couldn't recover my system)
-I Tried Reinstalling my Windows 10 thinking it would do something but it didn't instead I was locked out of my own laptop since I had restarted it so many times it refused to log me in until it was powered for 2 hours that stuff.
-I tried to update my PCI bus drivers but they were already updated according to the system.
-I tried to go to Lenovo support and checked with the website tech where they auto-detected my serial model etc. with the Lenovo service bridge for any issues of course there were no issues according to them.
-then I went ahead and downloaded the intel driver support which also didn't show any errors.
-The only option i seem to think now is to reset my computer but i can't do that for another year from now as my college will be over and i won't have many important documents once i have finished it(All i have is my study materials and some govt documents on my PC ).
-I also tried updating my Bios but it came up with another issue of invalid firmware image for which i had to go down another rabbit hole which didn't work either. (I couldn't update my Bios ) but this should not be the issue as I had tried updating my bios a few months back and the same issue occurred so i didn't bother fixing it my GPU was still fine so if it had to be a problem with my bios this should've happened earlier.
-I checked my device manager there was no issue with my PCI bus driver it was right but i still checked it with the Lenovo vantage software which concluded my PCI bus was fine.
~my only conclusion from this is that whichever software i try, it doesn't detect my AMD GPU and hence concludes that there is no issue with my laptop while the AMD GPU is being totally ignored as the Windows OS itself doesn't detect the GPU, so all the software only show my intel GPU and not the Radeon graphics.
I can't seem to find a way for this online now as none of them worked so I have to post a query myself.
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Hi Dokja,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.
Please check BIOS settings, may be discrete card was disabled.
Run Device manager and show a list of graphic devices.
Hidden devices are the devices that are absent now, not in a system. Likely this mean the device is faulty.
This is the device manager with hidden devices shown as you can see my AMD GPU isn't there under display adapters, and regarding the bios the discrete card is enabled but even so I still changed the bios settings to default and tried again but it still didn't have any effect.
And there are no visible issues with the PCI driver either in the device manager most people's issue was fixed when they updated their PCI bus driver.