USB3.1-eXtensible Host Controller Ver 1.1 Controller - 0110 (Microsoft) not showing?

1. Check Windows Update

I know that. I checked. No such update has been made.

2. Manually update Driver

I know that, too. I also tried that. When Windows searches automatically, it says the best driver is already installed.

3. I also know and did that. If you read my post, you would know that I did that, and you would know the results of that search, too.
4. I mentioned that as well. The manufacturer of the device that requires the ASMedia host controller not only explains that it is required, but that the generic Microsoft driver will not work, to make sure to install the original ASMedia driver. I also mentioned that on the first controller I bought and tried, the maker automatically installs the Microsoft driver, but on its website provides its own driver as an alternative; and I mentioned that neither worked. I returned that card, and bought another to try. The second card in its manual cites precisely the two versions of the Microsoft driver. I mentioned both of them. I searched and asked Microsoft about the 3.1 version since the OS automatically installs the wrong 3.0 version. And, that's why I'm here. Please be more careful when you read a request for help.
5. Check USB-C cable and port.

Please, they are both brand new. I also purchased a second brand new cable.

6. Device Manager Details

You seem to think that when someone asks a question, they don't know anything at all. Lord, of course I checked the Device Manager for detailed information. How silly is it to walk me through the steps of using the Device Manager? Again, if you actually paid any attention to my post, all that is mentioned.

7. Consider USB-C PCIe Card

Are you paying any attention at all? The cards I bought and tried ARE PCIex cards. There was NO existing host controller card on the motherboard, so I bought PCIex cards. Wow! As I already knew from the device maker requiring 10 Gbps data transfer, I also know about the explicit designed cards with that super speed feature. Have you ever actually checked those PCIe cards? To tell me they often come with their own drivers kind of misses the whole point of my question.

8. Patience for Updates

What you say here again completely misses what I described in detail. These are not brand new, only just came out, cards. They've been out for quite some time now. As I mentioned, the second maker is the one that detailed the versions. I'm sure they didn't make them up. There they are:

USB 3.0 - ver. 1.0 - 0100 (Microsoft), in detail with the version number and 0100 (Microsoft). They didn't make that up. The newer version is also there - USB 3.1 - ver. 10.1 - 0110 (Microsoft). Do you think they were pulling those numbers out of their ****? The two versions EXIST. Clearly the 3.0 version does NOT function correctly at 10 Gbps. The first manufacturer did supply its own driver, but recommended using the generic MS one. That didn't work at all. Neither worked. The second mmanufacturer does not supply its own driver, but says the EXISTING Microsoft version 1.1 - 0110, will work do deliver the 10 Gbps data transfer rate. Yet here you are saying Microsoft will address this in a FUTURE update!

Remember to back up your system! Seriously? With all the detail I provided, do you think I'm stupid enough not to first create a system restore point? I also am quite aware there are tons of disreputable driver update scammers who first require you to let them scan your computer for drivers that need updating, or that you download their own installers through which they will only then let you download drivers.

I sincerely hope someone else checks in and replies to my post.

Yikes! At least thanks for taking the time to reply. That alone was something.

Hi

Welcome to Microsoft community.

It seems like you're facing an issue with the USB 3.1 eXtensible Host Controller driver version not showing up correctly as 3.1, and you're also encountering problems when connecting a 10 Gbps USB-C device. Here are some steps to help you troubleshoot and potentially resolve these issues:

1. Check Windows Update:
   • Make sure your Windows 10 system is up to date. Sometimes, Microsoft releases driver updates through Windows Update.
2. Manually Update the Driver:
   • If Windows Update doesn't provide the latest driver, you can manually update the driver by following these steps:
     • Right-click on the "ASMedia XHCI 1.1 Controller" in the Device Manager.
     • Select "Update driver."
     • Choose "Search automatically for updated driver software" and follow the prompts to check for driver updates online.
3. Visit the Manufacturer's Website:
   • Go to the website of the manufacturer of your USB 3.1 host controller card (ASMedia).
   • Look for driver downloads specific to your model of the host controller card.
   • Download and install the latest drivers provided by the manufacturer.
4. Verify Device Compatibility:
   • Ensure that the 10 Gbps USB-C device you are trying to connect is compatible with the ASMedia USB 3.1 host controller and drivers. Check the device's documentation for compatibility requirements.
5. Check USB-C Cable and Port:
   • Ensure that you are using a high-quality USB-C cable capable of supporting 10 Gbps data transfer.
   • Verify that the USB-C port on your PC is also compatible with the device and is functioning correctly.
6. Device Manager Details:
   • In the Device Manager, you can often see more detailed information about the driver version by following these steps:
     • Right-click on "ASMedia XHCI 1.1 Controller."
     • Select "Properties."
     • Go to the "Driver" tab and check the "Driver Version" or "Driver Provider" information.
7. Consider USB-C PCIe Card:
   • If you continue to face problems with the existing host controller card, you might want to consider using a dedicated USB-C PCIe card that is explicitly designed for 10 Gbps data transfer. These cards often come with their own drivers optimized for high-speed data transfer.
8. Patience for Updates:
   • While Microsoft typically releases driver updates over time, it's possible that your specific driver version may not display as "3.1" despite functioning correctly at 10 Gbps. You may need to rely on the manufacturer's drivers until Microsoft addresses this in a future update.

Remember to back up your system before making any significant changes to drivers or hardware configurations. Additionally, always ensure that you are downloading drivers and updates from reputable sources to avoid potential security risks.

Please let me know if you need any further assistance. Thank you. 

Best regards

Derrick Qian | Microsoft Community Support Specialist