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When playing games, screen randomly freeze and bluescreen show error DPC WATCHDOG VIOLATION

Anonymous
2023-09-12T02:07:11+00:00

I don't know what's wrong with my laptop, but I think it has something to do with my new SSD driver since the problems appeared when I added it at the store.

I play games like Minecraft, Genshin Impact, and Honkai Star Rail.

My laptop's first problem is that when I was playing games, my screen frequently stalled for 1-2 seconds and the Wi-Fi driver would disappear. It's fine if I do everything with the internet connection except play games. I tried resetting my network, reinstalling the Wi-Fi driver, resetting my PC, upgrading to Windows 11, and rolling back because the problem still exists. I later found out that my Intel graphic card doesn't share the task with my NVIDIA graphic card, hence the freezing. So I set it back, and the problem was temporarily gone.

But then the DPC WATCHDOG VIOLATION thing happened. I play games, after some time the screen will just freeze, but there is still background music. 2-3 minutes in, a blue screen shows up, and I can't do anything to fix it.

My PC is an Asus Tuf Gaming f15, specs:

Device name NhiiCute

Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID E0115041-0437-483C-8AFC-A0D966FE28A2

Product ID 00327-36349-95035-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen support

DxDiag.txt: https://drive.google.com/file/d/1MEhaS7ccAvjRNnkm8m9rYj4XIU9jEFbZ/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-09-14T09:43:11+00:00
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  2. Anonymous
    2023-09-14T07:01:10+00:00

    Please make sure that share links are available without sign in.

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  3. Anonymous
    2023-09-13T23:22:51+00:00

    Good news,

    The time in-between freezes has increased, and not every freeze results in a BSOD. I can play Minecraft with Radmin perfectly fine, but Honkai Star Rail in minimum settings and 1600x900 windowed, not so much.

    There's a pattern where I see the internet connection icon in the game shoot up to 200–500 ms, the freezes would happen then, but sometimes it just freezes when there's a complicated animation in battle. The freezes will always make the internet disappear from my device manager.

    Here are the dmp files for the recent BSOD. I'll try reinstalling different versions of Nvidia drivers: https://drive.google.com/file/d/1bjpxfS76l3APvQUh2aBU7BPBrkeVLgca/view?usp=drive_link

    Many people are facing the same problem as mine with the constant freezes and crashes when playing games. Sometimes replacing RAM will work, sometimes it's the graphic card, but in many cases they can't fix it. I'm just making sure it's not just some software problems.

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  4. Anonymous
    2023-09-13T15:52:27+00:00

    Hey! When ever i try this game "Roblox", It says "Contact your system administrator for more info."

    Please Unblock It

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  5. Anonymous
    2023-09-13T06:03:59+00:00

    The best tested drivers are typically displayed on the computer manufacturer's website.

    Multiple hangs were caused by the Nvidia GPU card / drivers nvlddmkm.sys.

    Freezes may be caused by multiple factors.

    There are few hardware components that consumers can easily swap in a laptop.

    This computer may have problems with the motherboard.

    The laptop had and is having:

    BSOD bugchecks

    Live Kernel bugchecks

    Corrected hardware errors

    While waiting for the Asus RMA you can test drivers from the component manufacturers:

    Uninstall using DDU.

    Reinstall using:

    https://www.nvidia.com/download/index.aspx

    https://www.intel.com/content/www/us/en/download/18002/intel-driver-support-assistant.html

    https://www.intel.com/content/www/us/en/download-center/home.html https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

    It's best to contact Asus for RMA.

    Event[8133]:

    Log Name: System

    Source: Display

    Date: 2023-09-11T19:01:18.5420000Z

    Event ID: 4101

    Task: N/A

    Level: Warning

    Opcode: Info

    Keyword: Classic

    User: N/A

    User Name: N/A

    Computer: NhiiCute

    Description:

    Display driver nvlddmkm stopped responding and has successfully recovered.

    Event[10330]:

    Log Name: System

    Source: Display

    Date: 2023-09-12T08:06:55.7410000Z

    Event ID: 4101

    Task: N/A

    Level: Warning

    Opcode: Info

    Keyword: Classic

    User: N/A

    User Name: N/A

    Computer: NhiiCute

    Description:

    Display driver nvlddmkm stopped responding and has successfully recovered.

    Event[13081]:

    Log Name: System

    Source: Display

    Date: 2023-09-12T16:42:47.8570000Z

    Event ID: 4101

    Task: N/A

    Level: Warning

    Opcode: Info

    Keyword: Classic

    User: N/A

    User Name: N/A

    Computer: NhiiCute

    Description:

    Display driver nvlddmkm stopped responding and has successfully recovered.

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