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I keep facing this issue where my Wifi adaptor stops working every now and then, how do i resolve this?

Anonymous
2023-09-26T12:51:53+00:00

Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 19-09-2023 14:40:56 Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: LAPTOP-RBTLC724 Description: Device PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00\3&11583659&1&A3 had a problem starting. Driver Name: oem0.inf Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Service: Netwtw10 Lower Filters: Upper Filters: vwifibus Problem: 0x0 Problem Status: 0xC00000E5 Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 411 0 2 0 0 0x4000000000000000 2360 Microsoft-Windows-Kernel-PnP/Configuration LAPTOP-RBTLC724 PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00\3&11583659&1&A3 oem0.inf {4d36e972-e325-11ce-bfc1-08002be10318} Netwtw10 vwifibus 0x0 0xc00000e5

this is the error i get when i check device manager event logs.

Windows for home | Windows 10 | Devices and drivers

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  1. David-M 113.6K Reputation points Independent Advisor
    2023-09-26T13:26:23+00:00

    Hi. I'm David, and I'm happy to help you.

    I suggest doing the following:

    Check the adapter power settings.

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Network adapters";
    3. Right-click on the adapter and select "Properties";

    (It may have more than one adapter. If you don't identify the correct one, send a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool)

    1. Go to the "Power Management" tab

    (If this tab is missing, skip this procedure and go to the next one.)

    1. Uncheck the option "Allow the computer to turn off this device to save power";
    2. Click Ok.

    See if the issue is resolved.

    If it persists, reinstall the Wi-Fi driver:

    Before starting the procedure, go to the support area of your computer manufacturer's website and download the latest Wi-Fi driver.

    (If you cannot find it, let me know the manufacturer and model of your computer)

    Uninstall the current driver:

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Network adapters";
    3. Right-click on the Wi-Fi adapter and select "Uninstall device";

    (It may have more than one adapter. If you don't identify the correct one, send a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool)

    1. On the confirmation screen, check "Delete the driver software for this device" and click "Ok";
    2. Restart the PC.

    Install the driver you downloaded from the manufacturer.

    Feel free to ask back any questions.

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