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Slow download with Intel® Ethernet Controller I226-V

Anonymous
2023-09-21T19:49:10+00:00

Hi,

I have a new Intel NUC13ANKi5 with the Intel® Ethernet Controller I226-V. Everything is uptodate using the Intel® Driver- and Support-Assistant.

The download speed is too low, even lower than the upload speed.

I have 350-500 Mbit/s download speed with WiFi but only 29-38 Mbit/s with Ethernet Controller I226. Even the upoad is faster, with 50-60Mbit/s equal to the upload speed with WiFi.

Using the same Ethernet cable with other PC the download speed is 350-500Mbit/s. So it can't be a matter of the cable or router.

I did not change anything on the Ethernet Controller I226 settings. I removed it an installed it again but it did not help.

The Windows-Driver-Manager shows an error with "e2fnexpress" after installing the driver, nonetheless the properties windows states "The device is working properly."

Setting "Speed and Duplex" to "100MBit/s Fullduplex" the download speed rises to 98MBit/s. All other "Speed and Duplex"-settings result in much lower download speed: 9-38MBit/s.

I did everything what is suggested here:

https://support.microsoft.com/de-de/windows/beheben-von-ethernet-verbindungsproblemen-in-windows-2311254e-cab8-42d6-90f3-cb0b9f63645f

What can I do to get normal download speed?

Regards

Detlef

[moved from de-de]

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-09-23T16:51:50+00:00

    After two days of research and testing, I finally found a solution/workaround to the problem.

    Short version:
    After booting Windows 11 Pro on my NUC13, the Intel® Ethernet Controller I226-V must be disabled for more then 5 seconds. If I activate it after this time, the download speed is as expected. In my case around 500 Mbit/s. A waiting time of less than 6 seconds has no effect!

    Detailed version:
    First, I found by coincidence that turning the network driver off and on caused the download speed to become "normal", i.e. no longer 10-50 Mbit/s but the expected 500 Mbit/s.
    But after reboot it was slow again.
    I repeated my process, but it only worked sometimes and I couldn't figure out why. As I found out later, it worked only sometimes because I turned it off and on too quickly.
    I wrote a batch file and tested it until I figured out that I must wait for more then 5 seconds before I start the driver again.
    Finally I wrote a Windows task scheduler that starts after booting and stops the driver, waits and starts the driver again. The code executed is:

    netsh interface set interface name="Ethernet" admin=disabled

    sleep 7

    netsh interface set interface name="Ethernet" admin=enabled

    "Ethernet" is the name of my network driver. To get the names of your interfaces run at your terminal:

    netsh interface show interface

    Then insert the right name between the quotation marks.

    If you want to build it in your own Windows task scheduler, the action looks like this:

    The argument for the powershell in one line is:

    netsh interface set interface name="Ethernet" admin=disabled; sleep 7; netsh interface set interface name="Ethernet" admin=enabled; exit

    You can change the sleep time as you wish, but remember the minimum waiting time before reactivating your driver as I wrote at the beginning.

    You must run this task with the highest privileges, otherwise it will not work:

    5 people found this answer helpful.
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10 additional answers

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  1. Anonymous
    2023-09-23T22:52:00+00:00
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  2. Reza-Ameri 45,806 Reputation points Volunteer Moderator
    2023-09-23T20:53:33+00:00

    Diese Antwort wurde automatisch übersetzt. Daher können grammatikalische Fehler oder seltsame Formulierungen vorkommen.

    Vielen Dank für das Teilen , ich rate Ihnen auch, sich an den Support von Intel zu wenden und dieses Problem zu melden, werfen Sie einen Blick auf den Intel Support.

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  3. Anonymous
    2023-09-23T16:49:39+00:00

    @Reza Ameri

    My answers to your post:

    • No
    • No, no

    I posted it at the Feedback-Hub-App.

    A clean start did not solve the problem.

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  4. Reza-Ameri 45,806 Reputation points Volunteer Moderator
    2023-09-21T20:02:21+00:00

    Diese Antwort wurde automatisch übersetzt. Daher können grammatikalische Fehler oder seltsame Formulierungen vorkommen.

    Haben Sie ein Antiviren- oder Sicherheitsprogramm eines Drittanbieters installiert?

    Verwenden Sie ein VPN oder einen Proxy?

    Versuchen Sie, den Start zu öffnen und nach Feedback zu suchen, und öffnen Sie die Feedback-Hub-App , und melden Sie dieses Problem.

    Versuchen Sie, einen sauberen Neustart durchzuführen, und prüfen Sie, ob das Problem weiterhin besteht.

    Werfen Sie einen Blick auf Ausführen eines sauberen Neustarts in Windows - Microsoft-Support.

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