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My Arteck HB192 bluetooth keyboard changes key configuration on a particular computer.

Anonymous
2023-11-08T09:14:03+00:00

I bought a bluetooth keyboard that can connect to and easily switch between three devices. It works perfectly on my personal computer, but on my work computer the key configuration is different. Some keys are switched around, I can't even find the pipe key. It seems to be switching to another language, possibly US. However, I have uninstalled all but the UK language packs on the computer.

The drivers all claim to be up-to-date and I'm not sure what else to try. It's very frustrating to work with.

Help would be much appreciated.

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 868.4K Reputation points Independent Advisor
    2023-11-08T10:12:58+00:00

    You are correct, that is a Standard UK English keyboard, just the forward and backslash keys are slightly different.

    If you have set the PC keyboard language to UK English in the Settings App and it is not typing the characters above the numeric characters correctly, try pressing the Fn Key + Win Key to set the keyboard to Windows Mode.

    .If that does not solve tis, what keys are producing wrong characters and what character are they producing.

    .

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  1. Anonymous
    2024-01-12T14:12:13+00:00

    I'd tried everything and this is the only thing that worked - thanks very much!

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  2. Anonymous
    2023-11-08T10:35:13+00:00

    That did it! Thank you so much.

    That's a major frustration resolved :-)

    Cheers,

    Rick

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  3. Anonymous
    2023-11-08T10:06:57+00:00

    Hi Dave,

    It is in a UK configuration. Slightly different to standard I think, but as I said it works fine on my personal laptop.

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  4. DaveM121 868.4K Reputation points Independent Advisor
    2023-11-08T09:50:05+00:00

    Hi, I am Dave, I will help you with this.

    The keyboard language in each PC must be set to the language of the physical keyboard.

    On that Bluetooth keyboard, what character is above the number 2, is that a @ or " character?

    If possible, please provide a photo of the keys on the keyboard.

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