Same model laptop here with the same issue.
HID I2C driver problem: TOUCHPAD NOT WORKING after update win 11 version 23H2
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Anonymous
Hello everyone,
Two days after the most recent Windows 11 update (23H2), my touchpad has all of a sudden stopped working. The laptop that I use is a Lenovo Yoga 7i Pro X. I have tried a lot of Lenovo support's recommendations, but nothing has worked. I have also tried to install synaptic HID compliant touch pad driver. The touchpad's device appeared in device manager, and there was no error message, but the touchpad was not functional. I then restarted after uninstalling every touchpad-related driver. All the drivers were correctly installed and replaced by microsoft and the touch pad started to work again. After few hours, it suddenly got stuck again and the same procedure I did before now is not working. Is there anyone that could help me?
The code error is now on HID I2C device driver:
The device cannot start. (Code 10)
A request for the HID descriptor failed.
Thank you very much for your kind reply.
Best,
Antonio
Windows for home | Windows 11 | Devices and drivers
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21 answers
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Anonymous
2024-07-16T01:51:45+00:00 -
Anonymous
2023-11-21T13:39:19+00:00 Kiran,
I also had the same issues on OTVOC Book 15 laptop. After complete factory reset, it sill continued to have same issues. So I have returned the laptop yesterday for repairs or replacement to OTVOC support center.
If you have same laptop then I'd suggest to reach out to them > otvoc123 <******@outlook.com>
Good Luck.
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Anonymous
2023-11-21T03:35:37+00:00 Same this i did yesterday, reset my pc but facing the same issue, additionally i don't see Touch Pad Option in bios.
Plz help, this is really impacting the my office work.. carring a mouse all the time is not possible
Thanks
Kiankumar K
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Anonymous
2023-11-18T19:33:15+00:00 drivers installed on my laptop recently >>>>
Hello,
Based on your description, it is possibly that Windows installed an incorrect driver in the background after the few hours.
Please right-click Start->Settings->Windows Update->Update history->Driver updates, and provide a screenshot to check whether there are drivers installed recently.
I am also facing same problem since 3-11-2023 I2C HID Device stopped working since then the touch pad is stopped working, i am unable to find this option in windows, below is the event log for the same
I have raised seperate request for this however could not foudn any solution till now . plz help us
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Anonymous
2023-11-18T10:38:07+00:00 Hello,
Based on your description, it is possibly that Windows installed an incorrect driver in the background after the few hours.
Please right-click Start->Settings->Windows Update->Update history->Driver updates, and provide a screenshot to check whether there are drivers installed recently.
I am also facing same problem since 3-11-2023 I2C HID Device stopped working since then the touch pad is stopped working, i am unable to find this option in windows, below is the event log for the same
I have raised seperate request for this however could not foudn any solution till now . plz help us