Microsoft Streets and Trips

Hi John,

I understand your sentiment, but due to Microsoft Streets & Trips related support ceased in 2015. So there may be no way to restore it for now.

Microsoft attaches great importance to user experience, you can submit your ideas and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes.

Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

Hi Hahn,

Please do not let the Aol account fool you...I have many computers, operate MAC, Windows and Unix systems fluently and learn new software very often.

I have had a similar problem with your software before, about 6 months ago, fixed it by running the program as an Administrator and in Compatibility mode. After I was able to recover the software, I went to my Settings and chose to NOT have Automatic Updates.

That worked until a few weeks ago when my computer tried to Automatically Update again. This time, when I tried to turn off Automatic Updates again, I was not allowed to so I chose to Pause Updates for 30 days.

This also did NOT work and "my" computer was forced to update a day later...leading to my current state of HELL.

I am in the middle of a job that has 54 locations to visit over 5 days (let's see Bing orchestrate that). Everything was lined up nicely until Microsoft took over my computer and virtually erased all of my hard work. This has led to embarrassment, loss of money, loss of a client and loss of sleep.

To be clear, I have been running Microsoft Streets and Trips for 20 years and have, since 2013 (or there about), successfully run the program on Windows 10 (the current operating system on the pertinent computer). If I do as you say, partition my computer and run Windows 8, I have exactly ZERO confidence that this will work without running into the same issue.

Do I or do I not have a right to repair?

Please give me the access code or key or instructions to have your program run again on my computer, on Windows 10, as it did prior to your FORCED Automatic Update last week.

Looking forward to hearing from you soon...with a solution.

Thank you,

john

Hi Hahn,

I am familiar with Bing and it is not even close to Microsoft Streets and Trips.  I have kept the operating system that has always worked with Streets and Trips and continually cancel the automatic updates.  This apparently is no longer an option as the system was forced to update.  I will return to whatever operating system you suggest but surely there has to be a way to get me up and running again.Please let me know what you suggest.Thank you,john

Hi Hahn,

This is so frustrating...it is costing me time and money. Please help me resolve this issue.

Thank you,

john

Hi Hahn,

I did as you suggested but still get the licensing initialization error...any other ideas? I have the cd and code...

Please let me know what you think.

Thank you,

john