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How to resolve 0x00000139 Kernel Security Check Failure Blue Screen in Windows 10?

Anonymous
2023-11-14T02:16:02+00:00

I have been dealing with frequent blue screens related to Kernel security check errors. One occurs roughly every 4/5 days. After doing some light reading on the issue, it seems that it may be related to a driver error causing corruption in a critical data structure.

I was hoping that someone with more experience debugging blue screens might be able to help me identify the source of this issue since I am unfamiliar with debugging DMP files. If the issue continues without a successful resolution I will likely do a recovery windows reinstall, but would like to avoid this if there is a simpler resolution.

I have also been having some issues with video games crashing and think this might be related. I received the 0x0139 blue screen today around 30 minutes after another video game crash event. Could this somehow be related to my graphics driver? I removed and reinstalled the driver from Nvidia and am still having this issue.

The blue screen today generated this DMP file in my C:\Windows\Minidump folder; I uploaded it to Google Drive, not knowing the best way to share it.

https://drive.google.com/file/d/17BTSnwFRVj3xoWgQ3t5EaIOQ4TtpP4vp/view?usp=sharing

Additionally, here is the event viewer message:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000139 (0x0000000000000004, 0xffff82011dab0010, 0xffff82011daaff68, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: b548e7b1-8208-4e72-a5e9-1097610991a8.

I would greatly appreciate any help or advice! Thanks in advance

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-11-15T23:09:50+00:00

    WOW that was exciting. I almost rendered my computer useless.

    I was able to get you several minidumps, however. I set up a recovery point and started the verifier like stated on the page you linked. Upon restarting my computer bluescreened within maybe 30 seconds after logging in. It was the same "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". It restarted and the exact same thing happened. I got another BSOD with the same log message around 20-30 seconds after logging in. This repeated two more times until I managed to disable the verifier.

    (then it booted in recovery mode and I realized I FORGOT MY PASSWORD hahaha. Luckily i was able to speed run the disable and restart after logging in)

    Here is a google drive folder with the 4 minidumps created from the 4 BSODs. They are labeled with the time the dumps were created. https://drive.google.com/drive/folders/15KwOqkFNsoth2u0yU0WbjV0P_SHCOjnM?usp=sharing

    Hopefully this provides a little more information.

    Thanks for the help!

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  2. Anonymous
    2023-11-15T22:35:34+00:00

    Hey again Paul,

    That's unfortunate to hear. I have not yet had a chance to run the verifier you recommended, however, I just received another bluescreen.

    This time it was "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". Again, I'm not sure if this is related, but I was playing a video game at the time.

    Here's the bugcheck report:

    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8053ac06d67, 0xfffffe8810866d28, 0xfffff80537d39920). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 80573f8c-7363-4092-b74b-bf0baa02c1e5.

    Here's a link to the minidump created: https://drive.google.com/file/d/11AvDbTW-UoSdV9OLwFv7a1TiW3yVhpvJ/view?usp=sharing

    Thanks again for helping me out. I will take a look at that driver verifier in the mean time

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  3. Anonymous
    2023-11-15T03:31:14+00:00

    The minidump files still point to "ntkrnlmp.exe".

    I recommend that you run Driver Verifier to find any misbehaving, corrupted, or outdated driver.

    Follow the instructions from this article.

    https://www.tenforums.com/tutorials/5470-enable...

    Reminders:

    => Disable Driver Verifier after 48 hours or after receiving a BSOD.

    => Create a Restore Point before running Driver Verifier.

    Share the minidump file once you receive a BSOD error.


    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2023-11-14T03:11:10+00:00

    Hi Paul,

    Thanks for the quick response.

    I only have two other minidump files. Both of which are from 11/8 (last wednesday). I can not remember whether this was the same issue, but it is very possible.

    Here is one from earlier in the evening on the eighth https://drive.google.com/file/d/1jwuLZDSrbQXTTv3bolZxjb5ZvCH9qjvy/view?usp=sharing

    And the second from an hour and a half later that evening https://drive.google.com/file/d/1PYBBGFZBDFX-ZkmHHHR4bm-O1kyPtGqo/view?usp=sharing

    I appreciate you taking the time to take a look at these!

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  5. Anonymous
    2023-11-14T03:01:56+00:00

    Hi AyhanEyikan,

    I'm Paul and I'm here to help you with your concern.

    The minidump file only indicated a system kernel driver "ntkrnlmp.exe". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or driver.

    We need further analysis.

    Can you share other minidump files that you have so that I can also analyze them?

    Thanks.

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