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Windows 11 Bluetooth Audio driver issue (Avrcp Transport Adaptor)

Anonymous
2023-11-18T11:53:23+00:00

Good day

Please help I am experiencing a Bluetooth Audio driver issue (Avrcp Transport Adaptor ) on my Windows 11 Enterprise, Version 22H2. I'm using HP Probook 440 G9, 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
Awaiting your response.

Thanks

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-20T09:31:14+00:00

    Hi Clarence,

    Thank you for the reply.

    Is this issue specific to one Bluetooth device or all of the devices? Please try to roll back the driver version. Please follow the steps below:

    1. Click the Start/Windows button, type Device Manager, and open it as Admin.
    2. Find the Bluetooth driver, right-click on it, and choose properties.
    3. Go to the Driver's tab and choose Roll Back Driver.
    4. Once done, please restart your computer and check.

    If the issue persists, please go to the support website of your computer's manufacturer, and download and install Bluetooth and BIOS drivers. This should resolve the issue.

    Thank you.

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  1. Anonymous
    2023-11-19T04:46:30+00:00

    Hi Clarence,

    Thank you for the reply.

    I see. Please check the steps below:

    1. Click the Start/Windows button > Go to Settings.
    2. Go to Bluetooth & Devices > Choose More Bluetooth settings.
    3. Go to the Hardware tab and choose Properties.
    4. Choose Change Settings under General.
    5. Choose Update Driver > Choose Browse my computer for drivers.
    6. Choose Let me pick from a list ...
    7. Choose Microsoft Bluetooth AVRCP transport driver if it is there then choose the on-screen instructions.
    8. Once done, restart your computer and see how it goes.

    Please check the screenshot attached.

    Thank you.

    1 person found this answer helpful.
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  2. Anonymous
    2023-11-20T07:30:34+00:00

    Good day @Abdullah42
    Regarding Step 7, Kindly note Microsoft Bluetooth AVRCP transport driver is not available on my PC

    Kindly assist
    Thanks

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  3. Anonymous
    2023-11-18T19:35:50+00:00

    Hi, when connected to Bluetooth, the sound is not smooth. It's breaking and freezing.
    This started A few days ago after I saw a new driver in my Device manager. I've tried to uninstall it and reinstall the Bluetooth driver, but the problem persists.

    Please note this is related to the previously reported similar issue https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-audio-driver-issue-avrcp-transport/826b4e06-efb3-4376-8eeb-f48d8be87d15

    Below are the screenshots

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  4. Anonymous
    2023-11-18T12:32:30+00:00

    Hello Clarence! My name is Abdullah, and I will assist you today.

    I am sorry to know that you are experiencing this issue. Based on the given description, it is not clear to advise you well. What issue are you facing regarding the Bluetooth driver mentioned above? How long has it been that you are facing this issue? In the meantime, you can reinstall the Bluetooth driver via Device Manager:

    https://support.microsoft.com/en-us/windows/upd....

    Also, please make sure you are on the latest version of Windows. The below article should help you:

    https://support.microsoft.com/en-us/windows/upd...

    Thank you.

    Best,

    Abdullah

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