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Windows won't load on my HP all-in-one. Tried the Automatic Repair. Get the message: Automatic Repair couldn't repair your PC.

Anonymous
2023-11-05T19:16:46+00:00

Windows on my HP all-in-one won't start . Screen goes to a blue screen and gets me options for repair. I was able to reinstall Windows and didn't fix the problem. Don't know what to do next.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-11-05T21:16:36+00:00

    I used the PC Reset Option. The lastest message on the screen is Critical Structure Corruption.

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  2. Igor Leyko 111.1K Reputation points Independent Advisor
    2023-11-06T21:20:57+00:00

    Hi Carlton,

    My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

    Please use Windows installation media and try a recovery steps described at https://support.microsoft.com/en-us/help/402603...

    Note, Step 7 may be faulty unfortunately.

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  3. Anonymous
    2023-11-05T19:53:55+00:00

    Hi Carlton,

    I'm Paul and I'm here to help you with your concern.

    I am afraid that it is already caused by hardware.

    Was it a clean reinstallation of Windows using Windows Installation media or just the Reset PC option?

    Thanks.

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