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How to fix my booting issues.

Anonymous
2023-11-13T21:14:50+00:00

Hello, so I've been having this issue for months and usually just ignore it but it's getting annoying now. Usually when I turn on my computer after I shut it down from like last night and turn it on the morning, it freezes right away, but if I turn it on and than restart it before it freezes, the pc is fine. This also happens if I do the restart and than I want to put my pc in sleep mode, after it wakes up from sleep mode it freezes a couple of seconds/minutes later to which I have to turn my whole PC off and than on again for it to work. I have no idea what the issue is and would love some help.

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2023-11-15T05:48:21+00:00

    Hi

    Welcome to Microsoft community.

    I understand that you're having booting issues with your computer. Here are a few steps you can try to troubleshoot:

    1. Check for Overheating: Overheating can cause a computer to freeze or shut down. Make sure your PC is in a well-ventilated area and that the fans are working properly.
    2. Run a Disk Check: Corrupted system files can cause boot issues. Open Command Prompt as an administrator and type chkdsk /f /r then press Enter. You may need to restart your computer for the disk check to run.
    3. Run System File Checker: This will check for corrupted system files. Open Command Prompt as an administrator and type sfc /scannow then press Enter.
    4. Check Your RAM: Faulty RAM can cause freezing issues. You can check your RAM by running Windows Memory Diagnostic. Type "Windows Memory Diagnostic" into the Windows search bar and follow the prompts to run the test.
    5. Update Your Drivers: Outdated drivers can cause issues with your computer. You can update your drivers through the Device Manager. Right-click the Start button, select Device Manager, and right-click on each item and select "Update driver".
    6. Update Your BIOS: An outdated BIOS can cause booting issues. You can usually download the latest BIOS from the manufacturer's website. Be careful when updating your BIOS, as doing it incorrectly can cause serious issues. Disclaimer:  Microsoft provides no assurances and/or warranties, implied or otherwise, and  is not responsible for the information you receive from the third-party  linked sites or any support related to technology.   If you are going to modify BIOS Settings, please  back up all your personal files first to ensure you do not lose data.

    If you're still having trouble, please provide more information about your system (like the version of Windows you're using and the make and model of your computer) so I can assist further.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

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