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How to fix a stuck keyboard because of the Caps Lock key couldn't turn off?

Anonymous
2023-11-11T02:37:56+00:00

Hello! So, let me explain my problem here. My windows 11 laptop keyboard would usually works fine, but once i turn on the Caps Lock key, the key won't turn off and all of the keys became stuck.

I've already tried to fix that with changing the keys for turning off the Caps Lock with Shift. It works well for a few weeks, but it keeps on getting stuck too now. Is there any other way to fix this problem?

Thank you in advance!

Windows for home | Windows 11 | Performance and system failures

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  1. Gopal Krish 2,860 Reputation points Independent Advisor
    2023-11-11T05:19:40+00:00

    Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.

    I can see that you're experiencing an issue with the keyboard sticking with the caps lock. In order to fix this issue please try the following steps and see if that helps

    • Run the Keyboard Troubleshooter

    Press the Windows key + R to open the Run dialog box.

    Type msdt.exe -id KeyboardDevice and press Enter.

    Follow the instructions on the screen to run the troubleshooter.

    • Reinstall the keyboard driver

    Press the Windows key + X and select Device Manager.

    Expand the Keyboards category.

    Right-click on your keyboard and select Delete Driver.

    Restart the computer.

    • Check for Physical Damage

    Inspect the keyboard for any physical damage, such as stuck keys or debris. Clean the keyboard using compressed air or a soft brush to remove any dirt or debris that may be causing the keys to stick.

    If you are using a laptop, try connecting an external keyboard to see if the problem persists. If the problem does not occur with the external keyboard, then the problem is likely with your laptop's built-in keyboard. In this case, you can try contacting the manufacturer support for assistance.

    I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!

    Regards

    Gopal

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