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Windows 11 Keeps Resetting Right Channel Volume Down to 50 But Doesn't Affect Left Channel

Anonymous
2023-06-28T19:56:11+00:00

So I'm using a USB headset with mic (Razer Kraken Ultimate) and every so often, when I ever I boot up my computer and load into Windows, the volume for my right channel speaker has reset down to 50 but the left channel stays at 100. I keep the overall volume at 100 as well as for the left and right channels.

I refuse to use Razer Synapse 3 for my headset as it's terrible software that brings even more issues but when I did use it, this same issue still happened.

I also use Dolby Atmos for Headphones for the spatial sound.

So far, I have tried the following

  • Disabled all enhancements from Sound in control panel
  • Unchecked Allow Applications to take exclusive control of this device as well as Give exclusive mode applications priority
  • Uninstalled the drivers and allowed Windows to reinstall them from Device Manager (restarted PC for this)
  • Removed Dolby Atmos from spatial sound option, still reset right channel volume
  • Disabled all other sound devices on the PC so it's just the USB headset that is active

These are the details of the audio drivers:

Provider: (Generic USB Audio)

Driver date: 9/27/2022

Driver version: 10.0.22621.608

This also doesn't happen every time I boot up the PC but usually every 1-2 days or so.

If anyone else has this issue and has found a fix, please let me know. Thanks a bunch. And Yes, my Windows 11 is fully updated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-11T22:15:59+00:00

    Same issue!
    I have a Razer Black shark V2 headphones connected via the aux>USB adapter. I find that it happens when i have to fully unplug my computer from the wall (or power off power supply) or if i disconnect the USB device from my computer. Its usually fine from day to day. I'm wondering if its something to do with how windows talk with USB sound devices.

    7 people found this answer helpful.
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  2. Anonymous
    2023-10-23T11:55:55+00:00

    Same issue!

    Using Logitech G-560 Desktop Speakers, where the right channel is resetting to 20% Volume on mostly each start. Tried the above and the suggested and it won´t work.

    Any further help?

    6 people found this answer helpful.
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  3. Anonymous
    2023-06-29T00:17:25+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    I suggest you to try, Control Panel > Sound > Playback > Speakers > "Properties > Advanced> Balance and adjust the balance.

    In the search box on the taskbar, type services, then select it from the results.

    Or

    Start - Windows administrative tools -Services

    Select each of the following services, right-click, and then select Restart or refresh :

    Windows Audio

    Windows Audio Endpoint Builder

    Remote Procedure Call (RPC)

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

    3 people found this answer helpful.
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