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Available wifi networks not showing up. Tried Everything.

Anonymous
2023-11-23T09:10:12+00:00

Hi, I have a Windows 10 and I am running it on a Lenovo IdeaPad.

When I click on the Wi-Fi button on the bottom right corner, it only gives me the following things:

  • Network & Internet settings
  • Change settings, such as making a connection metered.
  • Airplane mode

Problem is, it does not display any of the available networks, including the networks I connect to often, like my home network. I also tried at my workplace, and it still gives me nothing.

I tried Troubleshooting, but it didn't detect anything. The other day, a colleague helped me out and gave me a wireless network adapter and told me to take it to the repair shop, that there was something wrong with my internal network adapter, but I was hesitant to spend that much money. I looked through the Microsoft Support forum on similar problems and I tried everything, but nothing worked, until I went through:

Settings > Network & Internet > Network reset. This worked yesterday, but when I experienced the problem again today, it was not effective, I tried everything else, so I gave up and decided to post this question.

So, the questions I have:

  • Who else is having the same problem as me?
  • Who is able to help me?
  • Are there solutions that have worked for others with the same issue?
  • Is the issue permanently fixable?
  • If not, is it worth taking it to a repair shop, or even getting a new laptop?

For helping me,

Thanks in advance :)))

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-23T09:46:02+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly? Have you made any changes recently?

    If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

    Please let me know if you have tried the methods below.

    **Open Device Manager

    Expand the Network adapters

    Find the network driver in the list

    Right click it and select Update

    Click "Browse my computer for driver software"

    Select "Let me pick from a list of available drivers on my computer"

    Make sure to put a check mark "Show compatible hardware"

    Select an older driver from the list

    Click Next then restart your computer

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/usi...

    After that, restart your computer

    **Press Start then search Device Manager

    Expand the Network adapters

    Find the network driver

    Right click it and select Uninstall device

    Tick "Delete the driver software for this device" box

    Click Uninstall

    Restart your computer

    If the issue persists, what is the exact model of your ideapad?

    Press Windows key+R to open Run then type: msinfo32

    Press Enter

    Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

    https://answers.microsoft.com/en-us/windows/for...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    1 person found this answer helpful.
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  2. Anonymous
    2023-11-23T10:04:15+00:00

    Great, I am happy that worked. It is best to monitor and observe it for a few days.

    If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

    You are most welcome. Stay safe and have a great day!

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  3. Anonymous
    2023-11-23T10:01:16+00:00

    Hi John,

    Thanks for the quick reply!!! You're actually the best!! A lifesaver!!

    I used your method, (even though I got it from another source), and it worked, but just wondering if it is temporary, and is there a more permanent fix?

    Thanks!!

    P.S. Here is said 'source': https://www.youtube.com/watch?v=Gz-WQyDDC7c&t=81s

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