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Why does a command prompt open up everytime the system boots?

Anonymous
2023-11-30T14:33:10+00:00

So my girlfriend has an issue where a command prompt that's blank pops up every time she opens her laptop. This didn't happen before and when you right click the command prompt in the taskbar, it shows powershell and azure cloud shell. We tried finding powershell since we suspected that it was the one causing the problem but I couldn't really get to the bottom of what program is actually opening since I'm only able to help her through a phone call.

As I was looking up ways to get powershell from opening on startup, I found out that it could possibly be a virus or it could possibly be stopping a virus. I eliminated the part that powershell could be a virus since it is in the system32 folder.

Is this popping up of the command prompt on startup due to a virus or is it because of something else?

Windows for home | Windows 11 | Security and privacy

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  1. John DeV 161.8K Reputation points Independent Advisor
    2023-11-30T15:05:12+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly?

    Please let me know if you have tried the methods below.

    1. Please try to scan your computer for any virus or malware.
      Please try to scan your system using Microsoft Safety Scanner or the free edition of Malwarebytes.
      https://www.malwarebytes.com/mwb-download/

    Microsoft Safety Scanner
    https://learn.microsoft.com/en-us/microsoft-365...

    1. Please try to check your startup folders
      Press Windows key+R to open Run then type:

    shell:startup

    Hit Enter. Look for PowerShell then delete it

    1. Open Task Manager
      Select Startup apps
      Find and select PowerShell
      Right click it then select Disable
    2. Perform a Clean Boot
      Determine if a background program or a software conflict is causing the issue.

    Press Start then search and type: msconfig
    Select System Configuration > go to the Services tab.
    Select and make sure to put a check mark on "Hide all Microsoft services"
    Click Disable all.
    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Kindly check the support article below for more details
    https://support.microsoft.com/en-us/topic/how-t...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV
    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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