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Microsoft Wireless Comfort Keyboard 5000

Anonymous
2023-11-08T12:56:14+00:00

Hello, I purchased a Microsoft Wireless Comfort Keyboard 5000 but lost the USB receiver in a move. Is there any way I can purchase another to go with the keyboard?

Model Number: 1394

S/N: 0200801247597

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-08T14:21:27+00:00

    Thanks for confirming Van. I am very dissatisfied with this product sold by Microsoft as I now have a useless keyboard that can no longer be used because I misplaced the USB. I understand this is not your personal doing and I appreciate your response on the facts provided. Is there anything else I can do to express my deep frustration with paying 70 dollars for a keyboard that will need to go into the trash now? Is there a way to leave a product review for this product sold by Microsoft?

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  2. Anonymous
    2023-11-08T15:31:38+00:00

    You can try sending feedback using the Feedback Hub app on your device. With this, Microsoft developers and product teams will be aware of your concern.

    Click the start menu, then type feedback hub to open the app.

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  3. Anonymous
    2023-11-08T13:47:06+00:00

    Hi, I am Van. I'll be glad to assist you today.

    I apologized; unfortunately, each Microsoft wireless device, such as a mouse or keyboard, has its own unique receiver. In case the wireless receiver is lost or broken. It is not possible to replace it with a new receiver.

    If the product is still under warranty, you can try contacting the vendor and requesting a product replacement. Otherwise, you will need to purchase a new keyboard.

    Please let me know if you need any further assistance. I will be glad to help.

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