Share via

Windows 10 Pro to Windows 11 Pro

Koshin Moonfist 21 Reputation points
2022-02-08T20:32:20.44+00:00

I upgraded my DELL factory installed Windows 10 Home to Windows 10 Pro. Today, I just did an update and when it rebooted it said that I could start the upgrade to Windows 11. I said yes and nothing happened. I've gone back into the Update & Security settings and the option to upgrade to Windows 11 is no longer visible. I have done the PC Health Check app install and run and it says my machine meets Windows 11 requirements.

Is this issue because I've changed from Home to Pro and if so, what should I do?

Thanks! Have a Great Day!

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments
Accepted answer
  1. Docs 16,071 Reputation points
    2022-02-09T02:18:41.417+00:00

    1) Download to the desktop: Windows 11 iso
    https://www.microsoft.com/software-download/windows11

    2) Uninstall any of these non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption

    3) Perform an in place upgrade repair: (select to perform updates after a successful in place upgrade repair) (keep personal files and applications)

    https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/

    4) Perform Windows updates after a successful in place upgrade repair

    5) If the in place upgrade fails then run setupdiag > post a share link
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag
    https://go.microsoft.com/fwlink/?linkid=870142

    6) The default time period for a go back is within 10 days

    7) If you want to change the go back period from 10 to up to 60 days open administrative command prompt and type or copy and paste:
    dism /online /get-osuninstallwindow
    dism /online /set-osuninstallwindow /value:60

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

    1 person found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Docs 16,071 Reputation points
    2022-02-08T23:00:43.443+00:00

    Please perform the following steps:

    1) Run setupdiag > zip all of the generated files > post a share link into this thread using one drive, drop box, or google drive
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    2) Run the compatibility checker > post images of the results into this thread
    https://www.microsoft.com/en-us/windows/windows-11
    https://aka.ms/GetPCHealthCheckApp

    3) Open administrative command prompt and copy and paste:
    msdt.exe -id WindowsUpdateDiagnostic
    Click detailed view > post images into the thread

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.