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USB Audio device issues in Windows 11

Anonymous
2023-05-23T01:27:19+00:00

I have used this same USB Audio interface (UR12) for years with Windows 10 and experienced zero issues. After upgrading to a PC with Windows 11, I am now experiencing constant audio drop-outs, clicks, pops, and other issues with audio. I have tried doing extensive troubleshooting and not been able to resolve. Using the same device on an old Windows 10 laptop works fine.

The firmware and driver for the interface are up to date and Windows 11 compatible. I have tried other (very expensive) audio interfaces on the same Windows 11 PC and had similar issues.

I do not see any correlating events in the windows system logs, I have updated all drivers and BIOS that I can find.

I have also tried doing a clean boot and changing performance settings to high performance, disabling USB sleep, etc.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-12-03T12:18:35+00:00

I have partially solved my issue.

Maybe it will solve yours?

There are a bunch of optimizations that can be done, and I am still doing testing to get it completely optimized, but for me, the main cause was strange;

After a BIOS reset, the issue above is gone.

I have been stewing in my own funk in this lonely thread: https://answers.microsoft.com/en-us/windows/forum/all/sudden-choppylaggy-audio-in-windows-11/17fb92ef-fa1b-4b90-b557-a57d07e42440

Be very certain that you actually reset the BIOS, my Z790 motherboard seems to have a faulty "BIOS RESET" button, that doesn't actually do it. Pull the CMOS battery for at least 10 secs with no power connected.

Maybe it will help you.

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  1. Anonymous
    2023-11-26T21:38:16+00:00

    Oh, and the suggestion by the tech above was not helpful. We have a driver issue caused by a recent windows update. I don't mean to be an **** by this pisses me off to no end. Please fix this ASAP

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  2. Anonymous
    2023-10-16T16:27:40+00:00

    Yep having the same issue since upgrading to 11. MS just want to make everything complicated these days.

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  3. Anonymous
    2023-08-13T06:04:24+00:00

    Same issue here, strangely enough on the same CPU. There seems to be some seriously broken scheduling in Windows 11 that needs to be addressed. Knowing MS nothing will be done until years have passed and nobody even cares about P and E cores anymore...

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  4. Anonymous
    2023-07-26T15:02:16+00:00

    I built my pc in April of 2022. I've had this same problem. I use a Scarlett 18i8, and no matter what I've tried, the problem always resurfaces eventually. Doing a uninstall/reinstall seems to be the standard generic answer, but there is a much bigger issue here. I actually think it has to do with my Intel i9 12900k and the way that Windows 11 assigns and distrutes tasks to E-Cores vs P-Cores. If I change the priority of ALL of the services and programs that use audio, and also change the affinity to NOT use E-Cores, the problems seem to go away.

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