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Device manager unresponsive, and then doesnt close.

Anonymous
2023-11-19T18:59:48+00:00

Trying to open the device manager because I need to update my sound drivers because their broken (an whole different post).
The device manager just becomes unresponsive, and then after a bit, the "not responsive" message shows up, and then, if I
press to close it, it just stays there.

I've tried waiting, just stays there, still.

I don't know anything, but my biggest suspicion, is that it cant close because the Microsoft management console is trying to close itself (in the not responsive message, the "Microsoft management console is not responding"), and causing an unescapable loop that makes it stay open, but I don't know how to fix it.

This happened after my computer had an forced shutdown during the latest update, and maybe corrupted the management console file?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-19T20:49:07+00:00

    How do you access the setup.exe file?

    1 person found this answer helpful.
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  2. Anonymous
    2023-11-19T20:31:45+00:00

    I've done that, and it finished the restoring program. The device manager is still not responding, and still doesn't close. What should I do?

    1 person found this answer helpful.
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  3. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-11-19T21:21:06+00:00

    You'll find it on USB drive.

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  4. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-11-19T20:34:15+00:00

    Did you use any so called optimisation or registry cleaning tools?

    Try so called repair install. Сreate Windows installation media as described at https://www.microsoft.com/en-us/software-downlo... but do not boot from it, run setup.exe file from running Windows instead. This will keep all your files, apps and settings.

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  5. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-11-19T19:36:10+00:00

    Hi Florence,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please repair system files by

    DISM.exe /Online /Cleanup-Image /RestoreHealth

    command from Windows Terminal (admin) environment.

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