please help me fixing 0x000000c2 reboots and bsod rarier, WIN11

Hi.

After updating the BIOS, chipset, and all relevant drivers, conducting stress tests, and cleaning your computer, the possibilities are narrowing down. However, the issue persists.

Unfortunately, unexpected reboots may be attributed to a hardware problem, specifically with memory or CPU. Nevertheless, let's explore all potential solutions before drawing any conclusions.

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Please try initiating a clean boot to ensure that only essential system resources are started, and thoroughly check for conflicts between software.

Here is a guide on how to perform a clean boot in Windows 11:

https://support.microsoft.com/en-us/topic/how-t...

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Given that this issue occurs primarily during gameplay, consider repairing the game files through the launcher or reinstalling the games to see if the problem persists.

Additionally, use the Display Driver Uninstaller (DDU) app to remove your video driver and all its remnants, and then reinstall the most current driver available for your device from the manufacturer's website.

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If none of the above resolves the issue, you can consider using Driver Verifier to force the system to create a BSOD if a problematic driver is causing the issue:

*Create a system restore point. This will allow you to roll back your computer to a previous state if a problem occurs.

-Press Windows Key + X and select "Command Prompt (Admin)."

-Type "verifier" and press Enter.

-Select "Create standard settings" and click Next.

-Choose "Automatically select all drivers installed on this computer" and click Finish.

-Restart your computer.

After your computer restarts, Driver Verifier will begin checking the selected drivers. If Driver Verifier finds a problem with a driver, it will display a blue screen of death (BSOD). If you get a BSOD, write down the error code and restart your computer. Right away, you can uninstall the problematic driver or update to a newer version.

However, it's essential to be aware that Driver Verifier can potentially make the system unstable. I recommend using this as a last resort before considering a hardware defect. If you lack experience with Driver Verifier and feel uncomfortable using it, seek assistance from a qualified technician to avoid unintended complications.

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

Hey,

thank you for the suggestion!

Here is the link to zip: https://drive.google.com/file/d/1Vb6vIhWaWqoDFDGfudgrikg3ouztWwgQ/view?usp=sharing

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

Hey,

Thank you for responding!

yes, only in these 2 games

i updated bios, chipset, made sure network card and other drivers are up to date

did run stress tests, enabled rivatuner in the game, 70-75 cpu celcius and up to 80 for gpu, not higher

also did clean it from dust today, cooling system been this way for a long time, i have it for about 2 years i believe

Hello, how are you doing?

Welcome to the Microsoft community!

I'm glad to be able to assist you at this time.

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It appears that the reboots occur particularly when you're playing Bannerlord 2 and occasionally in CS 2. It's reassuring that you don't experience any BSODs when these games are not being played.

The prior issues such as KERNEL_MODE_HEAP_CORRUPTION and the recent occurrence of BAD_POOL_CALLER might be associated with your system's memory or potentially problematic drivers.

Please ensure that all drivers, not just the GPU, are updated. This includes the motherboard, chipset, network card, and other peripheral drivers, which are typically available on the manufacturer's website.

Moreover, make sure your system isn’t overheating, as this can result in unexpected shutdowns. Consider cleaning any dust from your PC and thoroughly inspecting your cooling system.