Audio quality drops when using microphone

But my headphones were fine a week ago and now its having problems with just discord when i use the mic on other apps i have no problem with audio can u help?

Bluetooth devices have 2 modes: Stereo and Hands-free, when the microphone is used, the Bluetooth device goes from the Stereo mode to the Hands-free mode.

The hands-free mode has a lower audio quality compared to the Stereo mode. That is why when you join a call, the audio quality drops. This is a limitation of the Bluetooth protocols on these devices.

Any way to prevent this from happening?

Hi BenShankroff,

I'm Rodrigo and I'll help you.

Are your headphones connected via Bluetooth?

Hello BenShankroff

Im Juliet and Im happy to help you :)

I would suggest you try to Adjust the audio settings on your computer. Please follow the steps below:

1. Right-click on the speaker icon in your taskbar and select "Open Sound settings."
2. Under "Input," select your microphone and click on "Device properties."
3. Adjust the volume levels and other settings as needed.
4. Try disabling any audio enhancements and noise suppression options that may be interfering with the audio quality.

Also, try Adjust the audio settings on Discord:

1. Open Discord and go to "User Settings" (the gear icon in the bottom-left corner).
2. Under "App Settings," select "Voice and Video."
3. Adjust the input sensitivity and other settings as needed.
4. Try enabling or disabling the noise suppression and echo cancellation options to see if it makes a difference.

I hope this helps! Let me know what happens :)