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Microsoft Store Windows 11 Stuck Loading

Anonymous
2023-11-13T00:55:30+00:00

Every time I open the microsoft store on windows 11 it stays in the loading screen indefinitely. I've tried troublshooting microsoft apps through settings already and a few command prompt and powershell things and none have worked. Looking for some insight.

Windows for home | Windows 11 | Microsoft Store

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  1. John DeV 161.8K Reputation points Independent Advisor
    2023-11-13T02:26:59+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly?

    If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

    Please try changing your Region to United States if it helps.

    Please let me know if you have tried the methods below.

    **Reset the Microsoft Store cache

    Press the Windows Logo Key + R to open the Run dialog box,

    type wsreset.exe -i

    and then select OK.

    Note:

    A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

    **Check the Microsoft Store Install Service

    Press the Windows Key + S and type in services.msc.

    Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

    If disabled, change it to Automatic, click Start and click OK.

    **Reset the Microsoft Store app

    Press Start then search Microsoft Store

    Right click it then select App settings

    Click Terminate > Repair > Reset

    **Reinstall the Microsoft Store app

    Press Windows key + X

    Click and Run Windows Terminal (Admin)

    Copy and paste the command below then hit Enter:

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Restart your computer

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    2 people found this answer helpful.
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  2. Kapil Arya 37,661 Reputation points Volunteer Moderator
    2023-11-13T08:30:58+00:00

    Hello,

    See if other suggestions mentioned in this fix helps you:

    https://www.kapilarya.com/fix-microsoft-store-not-working-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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