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Wifi connected no internet - Computer doesn't have an IP Address

Anonymous
2023-11-13T23:10:34+00:00

Hi,

My computer is having a problem where when it connects to the wifi it connects but has no internet. This all started after running a .Bat file called WindowsUpdateFix.bat. Ive tried everything such as making sure the DHCP client is on, I've tried restarting it. Ive tried clearing the DNS cache and I've tried reseting the winsock. Ive also tried restarting my adapter and rebooting my computer but nothing seems to work. Can anyone help

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-13T23:11:26+00:00

    It seems that your computer is experiencing connectivity issues, possibly related to changes made by running the WindowsUpdateFix.bat file. To resolve the issue where your computer connects to Wi-Fi but doesn't have internet access and lacks an IP address, you can follow these troubleshooting steps:

    1. **Check Network Status on Other Devices:** First, verify if the issue is specific to your computer or if other devices on the same Wi-Fi network can access the internet. This will help determine if the problem is with your computer or the network itself.
    2. **Restart Your Router:** Sometimes, issues can be resolved by simply restarting your Wi-Fi router. Unplug the router's power cord, wait a minute or so, and then plug it back in.
    3. **Check Windows UpdateFix.bat Changes:** If the issue started after running the WindowsUpdateFix.bat file, review the changes it made and consider undoing those changes if possible. Sometimes, these scripts can modify settings that affect network connectivity.
    4. **Check Network Adapter Settings:** Verify that your network adapter settings are configured correctly: a. Open the "Network and Sharing Center" from the Control Panel. b. Click on "Change adapter settings." c. Right-click on your Wi-Fi adapter and choose "Properties." d. Under the "Networking" tab, make sure "Internet Protocol Version 4 (TCP/IPv4)" is set to obtain both the IP address and DNS server address automatically (i.e., using DHCP).
    5. **Reset Network Settings:** You can try resetting your network settings to their default configuration: a. Open Command Prompt as an administrator. b. Run the following commands one by one:
      
            netsh winsock reset 
      
            netsh int ip reset 
      
            ipconfig /release 
      
            ipconfig /renew 
      
      
    6. **Update or Roll Back Network Drivers:** Ensure that your network adapter drivers are up-to-date. You might also consider rolling back to a previous driver version if an update caused the issue.
    7. **Run Windows Network Troubleshooter:** Windows includes a built-in network troubleshooter that can help diagnose and repair network problems. Run it by going to "Settings" > "Network & Internet" > "Status" > "Network troubleshooter."
    8. **Check for Malware or Firewall Interference:** Scan your computer for malware, as some malware can disrupt network connections. Additionally, check your firewall settings to ensure that they are not blocking internet access.
    9. **Restart the DHCP Service:** If your computer is not obtaining an IP address, try restarting the DHCP service: a. Open Command Prompt as an administrator. b. Run the following command:
      
            net stop dhcp 
      
            net start dhcp 
      
      
    10. **Check for Proxy Settings:** Make sure your system is not configured to use a proxy server that might be causing the issue. You can check proxy settings in "Internet Options" in the Control Panel.

    If the issue persists after trying these steps, it may be necessary to seek further assistance from a professional technician or your internet service provider (ISP). They can help diagnose and resolve more complex network problems that may be affecting your internet connectivity.

    8 people found this answer helpful.
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  2. Kayece Jan Mae Amizola 14,055 Reputation points Independent Advisor
    2023-11-14T02:09:36+00:00

    Hi,

    Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

    From what I understand, it started the time you run a WindowsUpdateFix.bat file. I recommend that you restore from a system restore point.

    https://support.microsoft.com/en-us/windows/rec...

    This method should help if the issue is caused by a recent change on your computer.

    I hope this is helpful. If you need more help, please let me know and I will gladly assist you.

    Kayece

    Stay Safe!

    2 people found this answer helpful.
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