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BCM20702A0 Insignia Bluetooth adapter on Windows 10 - solution is easy; prior posts are ridiculous

Anonymous
2023-08-28T19:59:01+00:00

After wasting several hours in forums and other DITY nonsense I called Insignia. I didn't do this initially because customer service everywhere is almost always horrible. Lo and behold they solved problem in 5 minutes. 

God FORBID, of course, that they would just put this simple information on their website... of course that is just pathetic, but expected par for the course
  1. Device manager -> bcm20702a… -> Update driver -> Browse my computer (NOT web; NOT automatically) -> pick from drivers on my computer "--> Let me pick from a list of available drivers on my computer..." 2.   Select Broadcom -> BCM2033 Bluetooth 2,4 GHz Single Chip Transceiver -> Next -> ignore warning and do INSTALL
    1. Lower Left Windows Search -> Bluetooth -> Ensure BT is ON and then “Add Bluetooth or other device”
    2. Type in the provided pairing code on the device (mine was an Apple keyboard) -> Enter
    3. WORKS!!!!!!
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-08-29T05:39:18+00:00

    Hello dar501,

    Thanks for sharing your enthusiasm. We appreciate your time and effort working on this issue. 

    Thank you for sharing with us the exact steps to resolve this issue. I'm sure this will help other users of this forum who are experiencing similar problems, and we look forward to working with you in the future as the Answers Community gets better because of the active participation of our users. Do not hesitate to ask the community at any time in case you have any questions in the future.  

    Thanks again for sharing and contributing to the Answers community. Hope you are keeping safe and well. 

    Sincerely

    Mavis - MSFT | Microsoft Community Support Specialist

    10+ people found this answer helpful.
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  2. Anonymous
    2023-11-29T18:12:50+00:00

    Great job on this issue

    lpc

    9 people found this answer helpful.
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  3. Anonymous
    2024-02-27T20:21:11+00:00

    dar501

    thanks,you are a scholar and gentleman.

    4 people found this answer helpful.
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  4. Anonymous
    2024-04-24T22:44:03+00:00

    Holy cow! Thanks a lot for the useful instructions, they worked like a charm.

    2 people found this answer helpful.
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  5. Anonymous
    2024-02-19T01:26:22+00:00

    Thank you very much my friend, I really appreciate your help. It's all set up and working perfectly.

    2 people found this answer helpful.
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