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How do I get rid of the above-mentioned failed update on the Windows Update page? Update History shows software was successfully installed.
I am running Windows 11.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Please check if you can still use the “Show or Hide Updates” troubleshooter to hide the driver update. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try hiding the Realtek - SoftwareComponent driver update that will show in the list. You may try restarting your pc if it helps.
http://download.microsoft.com/download/F/2/2/F2...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
Edge refuses to download that , saying it cannot be downloaded securely.
John,
Thanks for your prompt response but I regret your suggestion did not work.
William Garvy
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Note: It is always recommended to download and install drivers from the manufacturer's Support page. If you're not experiencing any hardware issues, there's no need to install this driver update.
Please try this if it helps.
Open Windows Update settings
Under Pause updates, select Pause for 1 week
Restart your computer
After that, open Windows Update settings
Click Resume updates
Please check if this fixes the issue
Kindly let me know if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
John,
Thank you very much, it's gone!
William Garvy
