Share via

NVIDIA GeForce Game Ready Driver made screen go black.

Anonymous
2022-12-01T22:25:23+00:00

I am running windows 11 and was given a notification that there was an NVIDIA driver update. I proceeded with the update and upon the installation finishing my screen went black and would not return to normal. I had to force shut down my computer and the issue was resolved. What happened and how can I ensure it never happens again.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

9 answers

Sort by: Most helpful
  1. Anonymous
    2023-12-18T05:41:48+00:00

    Yeah, I have had this issue a handful of times, and I can only assume it has to do with the drivers themselves. For a while I actually switched to the "Studio Driver" version, hoping to avoid this annoying issue altogether, which I did, and still played games just fine. Not once did I encounter this issue in the year, I used the studio driver. I did eventually revert back to "game ready driver" as I was troubleshooting something with steam link/moonlight, and it has been fine, until yesterday. I installed the latest December GRD update, and my screen goes to the usual black, which turns off the monitor, and I expected it to return to normal, and instead it was flickering black and grey and making an audio buzzing sound. As you can imagine this is absolutely irritating, and I instantly felt like the driver destroyed my PC. However, force rebooting brings everything back to normal, and the driver apparently did not even fail. Which, I am glad that's the case, but I don't get why this is such an issue from time to time? I absolutely feel its driver specific, because it doesn't happen with every update, but when it does, I can replicate the problem by reinstalling the driver. This has nothing to do with my PC/hardware. Nothing else causes any similar issues like this. I play games just fine; it is 100% always related to the GRD in the GeForce experience app.

    Also, force reboot does fix the issue for me, but when I replicated the issue by reinstalling the driver, instead of force rebooting, I just turned off my monitor and then back on and that fixed it. So, try that next time, and see how it goes.

    4 people found this answer helpful.
    0 comments No comments
  2. Rodrigo Queiroz 77,250 Reputation points Independent Advisor
    2022-12-01T23:11:56+00:00

    Hi David,

    I'm Rodrigo and I will help you.

    During the new graphics card driver installation, the screen needs to be deactivated due to change of drivers, the new driver failed to return the screen after the installation (or it took too long), this kind of error is very rare and there is nothing you can do to avoid it on a future update.

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-03-25T17:33:51+00:00

    Thank you!!!! I tried the display port and it works!

    Just wanted to leave the comment here for if anyone else has this issue, this could be the solution.

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-03-23T17:49:47+00:00

    I just had the same issue. Just downloaded the driver update, it started installing and suddenly the screen just went black. Force shutdown the PC does not resolve the issue on my end. I have no idea how to solve this problem when I can't see anything.

    Did you manage to solve it already? @Skydawg67

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-01-31T03:30:26+00:00

    I just installed (tried to) the newest NVIDIA drivers. Machine went to black screen. I have troubleshot this machine all night now. I have removed everything, put it back in, did it one thing at a time. Switched HDMI cords. Restarted (full off and back on, I have no graphics). No one else seems to have this problem, or I can't find it, and as there is no error code I can't look it up on whatever technet is called today. Help?

    1 person found this answer helpful.
    0 comments No comments