Windows Media Player cannot be found on my windows 11 computer. My computer was changed to Windows 11 and windows media player doesn't work anymore
Windows 11 Media Player Legacy keeps on crashing
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Anonymous
My Windows Media Player Legacy for Windows 11 keeps on crashing after I close X icon app. I need to know how do I fix this?
Source
Windows Media Player
Summary
Stopped working
Date
6/19/2023 9:00 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.22621.1
Application Timestamp: c56a8719
Fault Module Name: combase.dll
Fault Module Version: 10.0.22621.1485
Fault Module Timestamp: c32f46d4
Exception Code: c0000005
Exception Offset: 00148511
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2f77
Additional Information 2: 2f77abdd4c5e39d3435b09914a1cc592
Additional Information 3: 1699
Additional Information 4: 1699c7fb74fa9395783a0c0c1811f546
Extra information about the problem
Bucket ID: 957ed68762d6f20617e8ba8b38a2fa37 (1722831964582640183)
<Changed to a question>
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
2 answers
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Anonymous
2023-12-13T19:31:05+00:00 -
Anonymous
2023-06-21T05:45:31+00:00 Hi
Welcome to Microsoft community.
Your problem may be caused by a corrupt Windows media player program. You need go to the system settings to uninstall and try reinstalling it.
If you want to reinstall Windows Media Player, try the following:
- Click the Start button, type features, and select Turn Windows features on or off.
- Scroll down and expand Media Features, clear the Windows Media Player check box, and click OK.
- Restart your device. Windows Media Player should be uninstalled.
- Repeat step 1.
- Scroll down and expand Media Features, select the Windows Media Player check box, and click OK.
- Restart your device. Windows Media player should now be reinstalled.
Finally, restart your computer to check if the problem disappears.
Please feel free to let me know if you have any further updates, thanks.
Best regards
Derrick Qian | Microsoft Community Support Specialist