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I'm like 100% sure this is caused by my dad's stupid Driver Booster app which i've already uninstalled.
I hadn't had any updates in a while so I decided to check for updates and it started trying to update to "2023-12 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5033372)" but after about 10 minutes of being stuck on 0%, it gives up and tells me "There were problems downloading some updates, but we’ll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8007065e)
This is a brand new computer after my previous one died, I don't particularly feel like losing another one to corrupted drivers again. How do I fix this?
I've tried the troubleshooter, it doesn't work and gets stuck on "resolving problems" for ages. I don't want to do anything that will corrupt even more files and brick my PC again.
UPDATE: Ran SFC /Scannow. Found errors, fixed them, then said "Windows Resource Protection did not find any integrity violations" after retrying to see any changes. The first try did fix a couple network issues but the update still doesn't work and I get the same error. No idea what to do now.
EDIT: Upon finding the Scannow log, I found this line of text. I assume this has something to do with it.
CBS Session: 31077642_3118028157 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2023-12-22 19:11:54, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~amd64~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2023-12-22 19:11:54, Info CBS Session: 31077642_3118043441 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2023-12-22 19:11:54, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-12-22 19:11:54, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
UPDATE (on a different account): Fixed it with help from the tech support discord. Here's a link to a guide on how I fixed it if anyone else has the same problem. (Catroot2 may not actually need to be renamed. The problem in my case was with Softwaredistribution being corrupt and windows update being disabled instead)
https://rtech.support/docs/guides/Clearing-Windows-Update-Cache.html
Thank you for updating me and sharing that information. Glad to hear the issue has been resolved.
Stay safe and have a great weekend.
Hello! I was able to solve this problem by restarting the cache and resetting the SoftwareDistribution folder. For some reason there was a corruption prefenting the service from opening, but it has been fixed now and my PC is up to date.
Thankyou for your assistance!
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try the following methods below.
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
**Reset Windows Update Components
https://www.tenforums.com/tutorials/24742-reset...
If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.
Few things to check on the PC
**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade
Download the media creation tool(Click Download tool now) and save it to your computer.
https://www.microsoft.com/en-us/software-downlo...
Open the tool and select Upgrade this PC now.
Make sure to select Keep personal files and apps.
It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC.
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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