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Why is my wifi is extremely slow on my Windows 11 laptop but alright on my phone?

Anonymous
2023-12-04T18:21:20+00:00

For a while now I've been noticing that my Wifi is super slow when downloading anything on my laptop, I've run internet tests and they hardly ever pass a painful 10 megabits per second, I always thought my internet provider was just the worst and that's why it's so slow. But recently I've begun to notice that the wifi works fine and downloads things at a normal/fast pace on my other devices like an Xbox One, or my Phone, reaching speeds of around 100 megabits per second. Nothing super impressive but so much better than my laptop. So today i decided to run an internet speed test on my phone and then on my laptop, right after each one. My phone got 189 Megabits, but my laptop got a depressing 3.46 Megabits. I ran it again and i got around the same, never passing 5. I'm completely baffled to be honest, I have no clue what could help or what is wrong. It's extremely frustrating, I paid good money for this laptop and it sucks to see it preform so poorly with seemingly no solution. I've run troubleshooters, I've updated/reinstalled internet drivers, I've watched youtube videos and tried every single solution but to no avail. And of course, I've restarted to router a countless number of times. all to have the same results. Genuinely I feel hopeless and I need some sort of answer, anything that could tell me why this is happening. Thank you.

System information:

Microsoft Windows 11 Home

10.0.22621 Build 22621

Microsoft Corporation

DESKTOP-Q02DUTF

GIGABYTE

G5 MD

x64-based PC

RC45MD

11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz, 2688 Mhz, 6 Core(s), 12 Logical Processor(s)

INSYDE Corp. FB09, 12/30/2021

3.3

0.00

UEFI

GIGABYTE

G5 MD

Mobile

On

Elevation Required to View

C:\WINDOWS

C:\WINDOWS\system32

\Device\HarddiskVolume 1

United States

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-12-04T19:08:31+00:00

    Hi Kevin,

    I'm Paul and I'm here to help you with your concern.

    1. Install the latest Windows updates.
    2. Run Power Troubleshooter

    Open Settings => System => Troubleshoot => Other troubleshooters => Internet Connections => Run.

    1. Run network commands

    > Open the Command Prompt as administrator.

    > At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

    Type netsh winsock reset and select Enter.

    Type netsh int ip reset and select Enter.

    Type ipconfig /release and select Enter.

    Type ipconfig /renew and select Enter.

    Type ipconfig /flushdns and select Enter.

    1. Use network reset

    Open Settings > Network & internet > Advanced network settings > Network reset.

    On the Network reset screen, select Reset now > Yes to confirm.

    Wait for your PC to restart, and see if that fixes the problem.

    I hope this helps. Feel free to ask back any questions and keep me posted.

    30+ people found this answer helpful.
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  2. Anonymous
    2024-01-30T14:16:03+00:00

    I have a similar issue with my personal laptop, however it is slow to connect to sites most of the time and times out. restarting WLAN (autoconfig) service sorts the issue for a while.

    this is definitely a W11 issue as my work laptop was fine on W10, then soon as it got updated to W11 22H2 the issue started on my work laptop as well. Teams is essentially unusable now, it seems to connect to meetings -you can se who is already in but no sound .......after about 30 secs it closes Teams meeting stating it could not connect - restart Wlan (Autoconfig) service and hey presto it works again for a while.

    20+ people found this answer helpful.
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  3. Anonymous
    2024-06-08T22:43:03+00:00

    I've had slow internet on my dell desktop, windows 11. Wireless pci card. Real slow. I have another old dell, same internal PCI card, windows 10 and

    much faster, like 150mbs, vs 20 mbs on windows 11 dell. I set card to factory specs, no change.

    Today, I disabled my internal pci wireless card on my slow windows 11 desktop. And then re-enabled it, now its fixed. WEIRD...PC running equal to my other dell running windows 10.

    Settings, then Network & internet, then Advanced network settings. Under Network Adapters, you can find your network adapter and disable it. Then do reverse and enable it.

    10+ people found this answer helpful.
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  4. Anonymous
    2024-04-16T06:57:54+00:00

    It's the Wireless Adapter setting. Go to Control Panel>All Control Panel Items>Power Options>Edit Plan Settings> Click on Change Advanced Power Settings Scroll down until you see Wireless Adapter Settings. Change "On Battery" to Maximum Performance.

    Done.

    10+ people found this answer helpful.
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  5. Anonymous
    2023-12-04T18:27:55+00:00

    Hello. Just as a test, have you directly connected to the router with an Ethernet cable?

    9 people found this answer helpful.
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