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Microsoft Store | When I try to install apps, it gets stuck at "Acquiring license..."

Anonymous
2023-12-24T21:25:46+00:00

Trying to install hulu and Disney+. It just gives me an error after hitting acquiring license. I have tried all methods including: reseting the store cache, double-checking time and date, running SFC, re-register store, and creating a new local and administrative user. I am using windows 11.

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2023-12-25T11:05:27+00:00

    Thank you for your reply. Please apply the below steps:

    1- Clear Windows Store Cache with WSReset.exe:

    a- Press the Windows + R keys to open the Run window.

    b- Type wsreset.exe and press the Enter key to execute the command.

    c- Wait to finish, restart your computer and check that it has been fixed.

    2- re-register the Windows Store app by running the following command in an elevated command prompt window:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    3- Check for updates of Windows 11. Here are the steps to do so:

    a- Click on the Start button in the lower-left corner of your screen.

    b- Select Settings

    c- Choose Update & Security.

    d- Under Windows Update, click on Check for updates.

    Source: https://www.thewindowsclub.com/reset-windows-st...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2023-12-24T22:15:06+00:00

    Hi Garret,

    I'm Ahmed and I am here & happy to help.

    Sorry for having this issue.

    Please check if Client License Service is running. You can follow the steps:

    1- Press Windows + R keys on your keyboard, type services.msc in the opened Run dialog box and hit Ok button to open Services window.

    2- Scroll down to find the Client License Service (ClipSVC) service.

    3- Right-click on it and select Start.

    If the service doesn’t start, you can try resetting the Microsoft Store apps:

    1- Launch Settings by clicking 'Win + I' and click Apps.

    2- Search for Microsoft Store, select it and click Advanced options > Reset.

    I hope this helps! Let me know if you have any further questions or concerns.

    Best regards,

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  3. Anonymous
    2023-12-24T22:29:52+00:00

    It is running, always has been but I have tried stopping it and starting it but nothing has changed. reseting the app dosen't fix the issue either.

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