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PC restarts randomly with no BSOD

Anonymous
2023-09-05T03:04:47+00:00

My PC restarts randomly with no BSOD or anything. Just a black screen and straight restart. This has been happening consistently for 2 days, but has happened like 1-2 times before that as well. It's out lf control now, however. 

Today, my PC was consistently restarting around 2-3 minutes after booting up and arriving to desktop. I reinstalled windows ("dirty" install) and the frequency dropped but it's still happening randomly.

It mostly happens with games, like halfway into a MW2 Multiplayer or CSGO match or in the Starfield menu (but Starfield has been having such issues anyway). However, this is not exclusive and the PC does restart at any point when not in game, although it does take significantly longer to do so when I'm just browsing or doing anything other than playing. 

I thought reinstalling Windows 10 would fix it but well, it didn't. There are a few different errors in the event log that are causing the "kernel" event that basically means the PC was restarted but not in the proper way, but we already know that. 

Need help, people. I'll provide anything I can to help. 

MSI 6600XT

Ryzen 5 5600

Asrock B450M

Corsair Vengeance 2x8GB DDR4 3000 mhz

Corsair VS450

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2023-12-13T20:27:18+00:00

    Hey OP! have you managed to fix it? i'm having the same problems here. random restarts (when i say random its really random... no patterns) no BSOD...

    the thing that managed to fix this was removing my GPU(RX 580 2048sp) from the PCIE slot. i tested the pc with the 8 pin GPU power connector still attached but to no avail, restarted anyways. However, i don't know if it's my gpu that's doing this or if it's possibly my MOBO's PCIE slot.

    EDIT: it turns out my gpu was fine, it wasn´t the problem. i´m still facing this issue to this day. what helped a bit was turning off xmp. it didnt solve the issue as it still restarts randomly but it lessened from various times per day to once every few days. i asked some overclocking guys and they say it might be the 5v line in my psu, but i still can't afford a new psu to test. I'll update this if/when i change it.

    EDIT 2: SOLVED!!! (for me at least). It really was my power supply. i exchanged it and the problems were gone. I hope this helps others out. BUT, there have been other cases where it was the CPU failing, or other hardware components, is my case it was PSU.

    10+ people found this answer helpful.
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  2. Anonymous
    2024-05-08T08:05:17+00:00

    For me the problem was disabled Virtualisation of the processor from bios. Click device manager, processor and check if it’s Enabled. If it’s not enter your bios and look for SVM and enable that. I also changed power supply but that didn’t fixed the issues, after I enabled the virtualisation I have had 0 random reboots. Hope that helps someone.

    5 people found this answer helpful.
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  3. Anonymous
    2023-09-05T12:42:40+00:00

    So I have no Minidump folder and no MEMORY.DMP file. Here are the Event logs. This drive link takes you to the system, administrative, and application logs. Do let me know if you need anything more. Again, this is no BSOD, just a random restart after a black screen. Happens mostly after starting or during games, but can happen after a few hours of idling or browsing. However, currently has not happened to me for about the last six hours, which is when I turned my PC on. No games, only browsing and work.

    4 people found this answer helpful.
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  4. Anonymous
    2024-03-17T16:49:35+00:00

    hello,

    im having the same issue please if any of you found the solution it will be great to share it. it will restart without anything working on back round

    3 people found this answer helpful.
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  5. Anonymous
    2023-09-05T03:58:00+00:00

    Hi Anmol_406,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Please go to C:\Windows\Minidump and copy any minidump files you find to your desktop. Afterward, share these files through OneDrive or Google Drive so we can analyze them and identify the specific file that's causing the crash.

    https://answers.microsoft.com/en-us/windows/for...

    Also, check C:\Windows and share the MEMORY.DMP file.

    If the folder is empty or the MEMORY.DMP is not available, kindly share the Event viewer logs:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Regards,

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
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