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Hi john-errington,
Welcome to Microsoft Community.
The scenario you have encountered is based on a device authentication process derived from a standard defined by the Wi-Fi Alliance.
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The content in this link mentioned the Wi-Fi Protected Setup concept.
You may want to check your Realtek Wireless dongle or router for configurations that may help advance the process.
The content in the following links described some examples related to Wi-Fi Protected Setup.
- Using the PIN Method of Wi-Fi Protected Setup™ (brother.com)
- Configuration using the PIN Method of WPS (Wi-Fi Protected Setup) (brother.com)
- Canon Knowledge Base - Wireless LAN setup using WPS Method (Windows)
For product-specific details, it is recommended to refer to the product manual of your router or Realtek Wireless dongle or visit the official website of the device manufacturer.
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If I misunderstand your situation, feel free to correct me and share the information.
Best Regards,
Kyo - MSFT | Microsoft Community Technical Support