Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Hotmail Error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lauren Stuart
1
Reputation point
My email will not sync and I keep getting a “cannot connect to server” error. Can you please help?
Exchange | Exchange Server | Management
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joyce Shen - MSFT 16,706 Reputation points2022-02-14T02:37:04.997+00:00 Firstly I would like to confirm are you using Hotmail (outlook.com) account and encounter the sync issue?
And what's your mobile app, outlook for ios or native mail app?
Have you tried login the webpage to see if it works properly? For example: https://outlook.live.com/mail
-
Joyce Shen - MSFT 16,706 Reputation points
2022-02-17T09:12:40.873+00:00 Could you please share more information about this issue? Waiting for your feedback!
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Sign in to comment
2 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 35%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mats Beekink | Power4ICT 1 Reputation point2022-02-11T12:14:25.57+00:00 Hi LaurenStuart-0251
can you attach some pictures so i can see what you mean?
Thank you!
Mats
