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Getting hang crashes. cod23. Activision says its windows but i dont know? Ive reinstalled,new gpu,new graphics, ect... i need help here. below is my directx results.

Anonymous
2023-12-22T09:51:52+00:00

Diagnostics


Windows Error Reporting:

+++ WER0 +++:

Fault bucket 1225579350282115564, type 5

Event Name: StoreAgentInstallFailure1

Response: Not available

Cab Id: 1910989491285455007

Problem signature:

P1: Update;ScanForUpdatesForUser

P2: 80070002

P3: 22631

P4: 2861

P5: Windows.Desktop

P6: D

P7: 

P8: 

P9: 

P10: 

+++ WER1 +++:

Fault bucket , type 0

Event Name: StoreAgentInstallFailure1

Response: Not available

Cab Id: 0

Problem signature:

P1: Update;ScanForUpdatesForUser

P2: 80070002

P3: 22631

P4: 2861

P5: Windows.Desktop

P6: D

P7: 

P8: 

P9: 

P10: 

+++ WER2 +++:

Fault bucket , type 0

Event Name: AppxDeploymentFailureBlue

Response: Not available

Cab Id: 0

Problem signature:

P1: 80070002

P2: 29

P3: 3

P4: windows.defaultPrograms

P5: 10.0.22621.2861

P6: 6801

P7: 

P8: 

P9: 

P10: 

+++ WER3 +++:

Fault bucket 2071302921861611123, type 5

Event Name: RADAR_PRE_LEAK_64

Response: Not available

Cab Id: 0

Problem signature:

P1: cod22-cod.exe

P2: 1.0.0.0

P3: 10.0.22631.2.0.0

P4: 

P5: 

P6: 

P7: 

P8: 

P9: 

P10: 

+++ WER4 +++:

Fault bucket 2299159352406638477, type 5

Event Name: RADAR_PRE_LEAK_64

Response: Not available

Cab Id: 0

Problem signature:

P1: chrome.exe

P2: 120.0.6099.110

P3: 10.0.22631.2.0.0

P4: 

P5: 

P6: 

P7: 

P8: 

P9: 

P10: 

+++ WER5 +++:

Fault bucket 1445275244906776208, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: cod.exe

P2: 2.0.0.0

P3: 65808985

P4: StackHash_2264

P5: 0.0.0.0

P6: 00000000

P7: PCH_84_FROM_unknown+0x0000000000000000

P8: c0000005

P9: 0000000000000008

P10: 

+++ WER6 +++:

Fault bucket , type 0

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: cod.exe

P2: 2.0.0.0

P3: 65808985

P4: StackHash_2264

P5: 0.0.0.0

P6: 00000000

P7: PCH_84_FROM_unknown+0x0000000000000000

P8: c0000005

P9: 0000000000000008

P10: 

+++ WER7 +++:

Fault bucket AV_nt!MiAgePte, type 0

Event Name: BlueScreen

Response: Not available

Cab Id: 5624c63c-6fc0-4d06-b25a-175ca01fc970

Problem signature:

P1: a

P2: ffff99018d34b2b8

P3: 2

P4: 0

P5: fffff80344652016

P6: 10_0_22631

P7: 0_0

P8: 256_1

P9: 

P10: 

+++ WER8 +++:

Fault bucket , type 0

Event Name: BlueScreen

Response: Not available

Cab Id: 5624c63c-6fc0-4d06-b25a-175ca01fc970

Problem signature:

P1: a

P2: ffff99018d34b2b8

P3: 2

P4: 0

P5: fffff80344652016

P6: 10_0_22631

P7: 0_0

P8: 256_1

P9: 

P10: 

+++ WER9 +++:

Fault bucket , type 0

Event Name: BlueScreen

Response: Not available

Cab Id: 5624c63c-6fc0-4d06-b25a-175ca01fc970

Problem signature:

P1: a

P2: ffff99018d34b2b8

P3: 2

P4: 0

P5: fffff80344652016

P6: 10_0_22631

P7: 0_0

P8: 256_1

P9: 

P10:

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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12 answers

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  1. Anonymous
    2023-12-24T10:05:52+00:00

    Minidump is this correct?

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  2. Lester Bernard Reyes 80,455 Reputation points Independent Advisor
    2023-12-24T00:42:54+00:00

    Hi, thanks for that information, do not click the minidump files, you just need to right-click and copy the minidump files folder onto your desktop and upload it by following the steps from here:

    https://support.microsoft.com/en-us/office/shar...

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  3. Anonymous
    2023-12-23T08:57:29+00:00

    Bernard,

    Thank you for the reply. I tried to do as you asked but when I click on the mindump it does nothing. I ran he program fortect (recommended by someone else) it didnt solve any issues but it may have deleted the minidump file?

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  4. Lester Bernard Reyes 80,455 Reputation points Independent Advisor
    2023-12-22T14:04:48+00:00

    Hi Archie, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, based on the logs you have, there is a Bluescreen error happening on the PC which we need to further analyze the point out the root cause of the issue, can you please check if you have minidump files on the PC:

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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  5. Anonymous
    2023-12-22T09:56:29+00:00

    Since you will probably ask here is my disk scan results.

    Windows has scanned the file system and found no problems.

    No further action is required.

    975495167 KB total disk space.

    184509484 KB in 49283 files.

     16292 KB in 472 indexes. 
    
         0 KB in bad sectors. 
    
    192431 KB in use by the system. 
    
     65536 KB occupied by the log file. 
    

    790776960 KB available on disk.

      4096 bytes in each allocation unit. 
    

    243873791 total allocation units on disk.

    197694240 allocation units available on disk.

    Total duration: 40.90 minutes (2454170 ms).

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