I have the exact same issue since this morning. Those 4 apps won't update and nothing I do helps.
Can't download Windows Web Experience Pack from Microsoft Store. error: Something happened on our end
As the title says. I can't download the Windows Web Experience Pack from Microsoft Store. It saying "Something happened on our end". I'm on Windows 11 23H2 (OS Build: 22631.2715).
just re-installed Windows today. But widget was not working so I uninstalled the Windows Web Experience Pack using winget. Now I can't even download it.
Windows for home | Windows 11 | Microsoft Store
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32 answers
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Anonymous
2023-12-02T16:17:00+00:00 -
Anonymous
2023-12-02T09:00:22+00:00 Already tried all those stuff. No luck. Did in-place upgrade. Now instead of showing the error it's stuck on downloading.
Edit: Woah now not only the windows web experience pack showing the error, the microsoft store update itself showing the same error. No problem with any other apps when downloading. only this 2
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Anonymous
2023-12-02T14:16:54+00:00 Same problem here on a fresh install on windows 11 (10.0.22631 Build 22631).
Everything in the store got updated except those elements:- XBox
- GameBar
- Windows Web Experience Pack
- Microsoft Store
After restart or wsreset.exe, they sometimes display a few kb,mb downloaded but they stopped right away.
I've trie the usual stuff found online (wsreset.exe, reinstall the store, reinstall windows, change region, troubleshoot, disable IPV6 as advised in this post), nothing works.
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Anonymous
2023-12-02T01:44:46+00:00 You again! Man! There is no error but Microsoft servers.
Whole Microsoft Store gone.
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John DeV 164.1K Reputation points Independent Advisor
2023-12-02T00:44:24+00:00 Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
Please try changing your Region to United States if it helps.
Please let me know if you have tried the methods below.
**Reset the Microsoft Store cache
Press the Windows Logo Key + R to open the Run dialog box,
type wsreset.exe -i
and then select OK.
Note:
A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.
**Check the Microsoft Store Install Service
Press the Windows Key + S and type in services.msc.
Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart
If disabled, change it to Automatic, click Start and click OK.
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/windows/usi...
After that, restart your computer
**Reset the Microsoft Store app in Windows 11
Press Start then search Microsoft Store
Right click it then select App settings
Click Terminate > Repair > Reset
**Re-register built-in apps and reinstall the Microsoft Store app
Press Windows key + X
Click and Run Windows Terminal (Admin)
Copy and paste the command below then press Enter.
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor