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hello i have a problem with my lenovo thinkpad yoga 370

Anonymous
2023-12-28T01:25:23+00:00

its about my display adapter when i first got my laptop a 6 months ago it was fine it has a intel (r) hd graphics 620 it was running fast and good but after sum time i noticed it was lagging a alot and i had a problem where everytime i joined a game it crashes so i though to myself it was because i installed win 11 cus my laptop was not supported but it came with it so i downgrade lt but still it lags and the fans are loud i tried to clean the dust but it didn't work so i am sticking with mirosoft basic display adapter cus its not laggy but the fps is so low on it and the vidoes are laggy so i didnt like it oh and i forgot to mention something if i switch to intel (r) hd graphics 620 and had my power mode on balanced my laptop will be frozen and i will have to install windows through a usb so i was suffering help plz ):

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-12-28T05:42:35+00:00

    There is a new version of the graphics driver (31.0.101.2125) on the Intel website released on 6/15/2023. Installing the latest version of the graphics driver from the Intel website should fix this problem.

    You can use the Intel Driver & Support Assistant from this link to install the latest version of the graphics driver.

    https://www.intel.com/content/www/us/en/support...

    If the Intel Driver & Support Assistant cannot install the latest version of the graphics driver, you can download the latest version of the graphics driver at this link and install the driver manually.

    https://www.intel.com/content/www/us/en/downloa...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2023-12-28T05:56:51+00:00

    yeah thank you that worked i just installed it and my laptop is not lagging anymore

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  2. Anonymous
    2023-12-28T02:56:41+00:00

    i just updated my microsoft basic display adapter to intel cus you wanted to see what version is it its laggy and crashing

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  3. Anonymous
    2023-12-28T02:01:08+00:00

    Hi, Sam,

    Sorry to hear you're experiencing this issue.

    Please provide some more details to help identify what is causing this problem.

    -Attach a screenshot of the System Information Page:

    1-Right-click on Start then click on Run

    2-Type: msinfo32 and click on Ok

    -Attach a screenshot of the version of the graphics driver installed:

    1-Right-click on Start then click on Device Manager

    2-Click to expand the Display adapters

    3-Right-click on the graphics driver and click on properties

    4-Take a screenshot of the General and Driver tab

    You can see at this link how to include a screenshot in your post.

    https://answers.microsoft.com/en-us/feedback/fo...

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