Ok that misaligned instruction pointer suggest more of board and cpu now. Tho now this is telling you your network driver is causing some trouble, probably unrelated
Game crashes and blue screen
Hey I bought a new pc 6 months ago since then i have been getting blue screen and game crashes. Can someone help me with the problem? will paste every error or crash message i have got since then
PC specs:
Ryzen 9 7900x
Corsair Vengeance ddr 5 16X2
RTX 4070ti
power supply gold something 750watt
motherboard b650m gaming x ax
Crashes that happen in game gives me this error (most of time): Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff
Event viewer:
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Graphics Exception: SKEDCHECK02_LOCAL_MEMORY_LOW_SIZE failed
The message resource is present but the message was not found in the message table
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Graphics Exception: ESR 0x407020=0x802200 0x407028=0x0 0x40702c=0x352f35a 0x407030=0x0
The message resource is present but the message was not found in the message table
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Error occurred on GPUID: 100
The message resource is present but the message was not found in the message table
Crash report:
Loading Dump File [C:\Windows\Minidump\120223-14031-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (24 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Kernel base = 0xfffff803`79200000 PsLoadedModuleList = 0xfffff803`79e2a6d0
Debug session time: Sat Dec 2 16:52:32.721 2023 (UTC + 5:30)
System Uptime: 17 days 2:10:06.658
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`795fd730 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff9e81`41f110f0=000000000000007e
14: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8037943a600, The address that the exception occurred at
Arg3: fffff386f3489958, Exception Record Address
Arg4: ffff9e8141f11920, Context Record Address
Debugging Details:
------------------
*** WARNING: Check Image - Checksum mismatch - Dump: 0x1848f8, File: 0x1849c6 - C:\ProgramData\Dbg\sym\BTHport.sys\FCDE5FB0187000\BTHport.sys
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 2014
Key : Analysis.Elapsed.mSec
Value: 14644
Key : Analysis.IO.Other.Mb
Value: 14
Key : Analysis.IO.Read.Mb
Value: 18
Key : Analysis.IO.Write.Mb
Value: 48
Key : Analysis.Init.CPU.mSec
Value: 374
Key : Analysis.Init.Elapsed.mSec
Value: 12244
Key : Analysis.Memory.CommitPeak.Mb
Value: 93
Key : Bugcheck.Code.LegacyAPI
Value: 0x1000007e
Key : Failure.Bucket
Value: AV_nt!RtlpHpVsContextFree
Key : Failure.Hash
Value: {a3a70975-d33b-54e0-8fd5-b41d85acac01}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 7e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8037943a600
BUGCHECK_P3: fffff386f3489958
BUGCHECK_P4: ffff9e8141f11920
FILE_IN_CAB: 120223-14031-01.dmp
EXCEPTION_RECORD: fffff386f3489958 -- (.exr 0xfffff386f3489958)
ExceptionAddress: fffff8037943a600 (nt!RtlpHpVsContextFree+0x0000000000000380)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
CONTEXT: ffff9e8141f11920 -- (.cxr 0xffff9e8141f11920)
rax=feffc8832d121ae8 rbx=ffffc8833a565000 rcx=0000000000260000
rdx=feffc8832d121ae8 rsi=ffffc88317010280 rdi=3333333333333333
rip=fffff8037943a600 rsp=fffff386f3489b90 rbp=fffff386f3489c00
r8=0000000000260000 r9=69ec18335bd7d38b r10=0000000000000000
r11=ffffc88317010290 r12=0000000000000000 r13=ffffc8833cedfff0
r14=ffffc8833a565710 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
nt!RtlpHpVsContextFree+0x380:
fffff803`7943a600 8b4af8 mov ecx,dword ptr [rdx-8] ds:002b:feffc883`2d121ae0=????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
READ_ADDRESS: fffff80379efb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
ffffffffffffffff
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
EXCEPTION_STR: 0xc0000005
STACK_TEXT:
fffff386`f3489b90 fffff803`7943c524 : ffff8241`00000000 fffff803`00000000 00000000`00000000 fffff803`00000000 : nt!RtlpHpVsContextFree+0x380
fffff386`f3489c30 fffff803`79bb60b9 : 00000000`00000c10 fffff803`79e4f100 00000000`00000171 01000000`00100000 : nt!ExFreeHeapPool+0x4d4
fffff386`f3489d10 fffff803`79420205 : fffff386`f3489ee0 00000000`00000000 00000000`00000001 fffff803`00000000 : nt!ExFreePool+0x9
fffff386`f3489d40 fffff803`7941f7e9 : 00000000`00000000 00000000`00000000 ffff9e81`8609b1c0 00000000`00000000 : nt!MiAgeWorkingSet+0x4f5
fffff386`f348a250 fffff803`7941eff7 : 00000000`00000000 fffff386`f348a400 fffff386`f348a3c0 00000000`00000000 : nt!MiTrimOrAgeWorkingSet+0x3c9
fffff386`f348a340 fffff803`794145c0 : fffff803`79e50c00 fffff386`f348a400 00000000`00001d1b ffff9e81`00000203 : nt!MiProcessWorkingSets+0x227
fffff386`f348a3e0 fffff803`795b91b7 : 00000000`00000005 00000000`00000005 00000000`ffffffff ffff9e81`41900180 : nt!MiWorkingSetManager+0x110
fffff386`f348a4a0 fffff803`795078e5 : ffffc883`16da0080 00000000`00000080 fffff803`795b9060 00390031`002e0030 : nt!KeBalanceSetManager+0x157
fffff386`f348a590 fffff803`79606368 : ffff9e81`41a80180 ffffc883`16da0080 fffff803`79507890 00040000`00180400 : nt!PspSystemThreadStartup+0x55
fffff386`f348a5e0 00000000`00000000 : fffff386`f348b000 fffff386`f3484000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nt!RtlpHpVsContextFree+380
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.3693
STACK_COMMAND: .cxr 0xffff9e8141f11920 ; kb
BUCKET_ID_FUNC_OFFSET: 380
FAILURE_BUCKET_ID: AV_nt!RtlpHpVsContextFree
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
Things that I have done:
Changed like 4 different ram sticks
updated graphics card driver 100 times
I have warrenty for everything but I cant give every product at the seller so i just wanna know if its my graphics card, ram, cpu or motherboard
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
13 answers
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Anonymous
2023-12-15T18:49:38+00:00 -
Anonymous
2023-12-15T18:32:26+00:00 Thank you for responding
Yes I did test my ram individually This is what happens
Both ram sticks in : I get Bsod almost every 10 to 60 mins
Individually: Dont get Bsod but game crashes with the same error like (Unhandled Exception: EXCEPTION_ACCESS_VIOLATION)
Moreover I replaced both ram sticks with new ones and still same thing happens individually and 2 rams together.
My question is can it be processor memory controller or does graphics cards vram?
The above error report were with 1 ram stick. Now ill paste error report when there were 2 sticks installed tell me if there is any difference
I can see memory involved in every crash report or event viewer but memory can also be other hardware right?
************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (24 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Kernel base = 0xfffff801`5ce00000 PsLoadedModuleList = 0xfffff801`5da2a2d0 Debug session time: Fri Jul 28 02:57:50.618 2023 (UTC + 5:30) System Uptime: 0 days 0:07:09.203 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ .... Loading User Symbols Loading unloaded module list ............ For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff801`5d1fc0c0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffc107`ab106d90=000000000000000a 9: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 000000000000fdd1, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 0000000000000031, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8015d0df798, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2156 Key : Analysis.Elapsed.mSec Value: 12772 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 233 Key : Analysis.Init.Elapsed.mSec Value: 45919 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Bugcheck.Code.LegacyAPI Value: 0xa Key : Failure.Bucket Value: AV_mtkwl6ex!unknown_function Key : Failure.Hash Value: {7fbea1c0-2ec4-7d26-2ed6-cb151c611289} Key : WER.OS.Branch Value: vb_release Key : WER.OS.Version Value: 10.0.19041.1 BUGCHECK_CODE: a BUGCHECK_P1: fdd1 BUGCHECK_P2: ff BUGCHECK_P3: 31 BUGCHECK_P4: fffff8015d0df798 FILE_IN_CAB: 072823-10203-01.dmp WRITE_ADDRESS: fffff8015dafb390: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse 000000000000fdd1 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System TRAP_FRAME: ffffc107ab106ed0 -- (.trap 0xffffc107ab106ed0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000042 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000400000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8015d0df798 rsp=ffffc107ab107060 rbp=ffffd6802cb40180 r8=000000000e1070f6 r9=0000000000000082 r10=0000000008000000 r11=ffffd6802cb48200 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl nz na po nc nt!KiUpdateSpeculationControl+0x1d8: fffff801`5d0df798 41808ffd00000002 or byte ptr [r15+0FDh],2 ds:00000000`000000fd=?? Resetting default scope STACK_TEXT: ffffc107`ab106d88 fffff801`5d210129 : 00000000`0000000a 00000000`0000fdd1 00000000`000000ff 00000000`00000031 : nt!KeBugCheckEx ffffc107`ab106d90 fffff801`5d20bce3 : ffffc107`ab106f30 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 ffffc107`ab106ed0 fffff801`5d0df798 : 00000000`0000000f fffff801`5d01a126 ffffd680`00000000 ffffad83`9efee040 : nt!KiPageFault+0x463 ffffc107`ab107060 fffff801`5d204782 : 001fe067`bcbbbdff 00000000`00000000 ffffd680`00002000 fffff801`00000001 : nt!KiUpdateSpeculationControl+0x1d8 ffffc107`ab1070e0 fffff801`5d2042f6 : 00000000`00000000 fffff801`5d0dbd1b 00000000`00000000 00000000`00000000 : nt!SwapContext+0x1b2 ffffc107`ab107120 fffff801`5d01c9e0 : ffffd680`00000000 00000000`00000000 00000000`0cb80cf0 ffffc107`ab107330 : nt!KiSwapContext+0x76 ffffc107`ab107260 fffff801`5d01bf0f : ffffad83`00000009 ffffad83`00000011 ffffc107`ab107420 ffffad83`00000000 : nt!KiSwapThread+0x500 ffffc107`ab107310 fffff801`5d01b7b3 : ffffad83`00000000 ffffad83`00000000 ffffad83`a3010000 ffffad83`9efec180 : nt!KiCommitThreadWait+0x14f ffffc107`ab1073b0 fffff801`5fa18fff : ffffad83`9df97a30 fffff801`00000000 00000000`00000000 ffffad83`9dc30000 : nt!KeWaitForSingleObject+0x233 ffffc107`ab1074a0 fffff801`9ac4dac2 : 00000000`00000000 fffff801`9ad90728 00000000`00000000 ffffad83`9df977d0 : ndis!NdisWaitEvent+0x3f ffffc107`ab1074e0 00000000`00000000 : fffff801`9ad90728 00000000`00000000 ffffad83`9df977d0 ffffad83`9ccbcaa8 : mtkwl6ex+0xdac2 SYMBOL_NAME: mtkwl6ex+dac2 MODULE_NAME: mtkwl6ex IMAGE_NAME: mtkwl6ex.sys STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: dac2 FAILURE_BUCKET_ID: AV_mtkwl6ex!unknown_function OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {7fbea1c0-2ec4-7d26-2ed6-cb151c611289} DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, value 0 = read operation, 1 = write operation Arg4: fffff8073615f5d2, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1483 Key : Analysis.Elapsed.mSec Value: 2875 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 234 Key : Analysis.Init.Elapsed.mSec Value: 4585 Key : Analysis.Memory.CommitPeak.Mb Value: 100 Key : Bugcheck.Code.LegacyAPI Value: 0xd1 Key : Failure.Bucket Value: IP_MISALIGNED_AuthenticAMD.sys Key : Failure.Hash Value: {716d112a-8330-4bbb-160c-ec98297019d2} Key : WER.OS.Branch Value: vb_release Key : WER.OS.Version Value: 10.0.19041.1 BUGCHECK_CODE: d1 BUGCHECK_P1: 0 BUGCHECK_P2: 2 BUGCHECK_P3: 1 BUGCHECK_P4: fffff8073615f5d2 FILE_IN_CAB: 072823-10531-01.dmp WRITE_ADDRESS: fffff807346fb390: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse 0000000000000000 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: svchost.exe TRAP_FRAME: fffff509582d6600 -- (.trap 0xfffff509582d6600) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=ffffaa872562f7c8 rdx=000000000fc084fd rsi=0000000000000000 rdi=0000000000000000 rip=fffff8073615f5d2 rsp=fffff509582d6790 rbp=fffff509582d6890 r8=0000000000000000 r9=0000000000000000 r10=fffff80733d01430 r11=ffffb1f95aa00000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc tcpip!IppFindNextHopAtDpc+0xd22: fffff807`3615f5d2 2108 and dword ptr [rax],ecx ds:00000000`00000000=???????? Resetting default scope MISALIGNED_IP: tcpip!IppFindNextHopAtDpc+d22 fffff807`3615f5d2 2108 and dword ptr [rax],ecx STACK_TEXT: fffff509`582d64b8 fffff807`33e10129 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff509`582d64c0 fffff807`33e0bce3 : fffff807`34650c00 fffff300`de0d30c0 00000000`007c854d 00000000`007c854d : nt!KiBugCheckDispatch+0x69 fffff509`582d6600 fffff807`3615f5d2 : 00000000`e0000001 00000000`e0000001 fffff509`582d6890 00000000`00000000 : nt!KiPageFault+0x463 fffff509`582d6790 fffff807`3615e64c : 00000000`00000000 fffff807`340bd94f 00000000`e0000001 fffff807`34029e50 : tcpip!IppFindNextHopAtDpc+0xd22 fffff509`582d6a50 fffff807`3615c765 : ffffaa87`21d0a8a0 fffff807`00000000 ffffaa87`32bb84dc 00000000`00000000 : tcpip!IppFindNextHopAtDpcHelper+0xac fffff509`582d6af0 fffff807`3615c3e8 : 00000000`00000200 fffff807`33c11fe0 00000000`00000000 00000000`7249534e : tcpip!IppGetAllBestRouteParameters+0x369 fffff509`582d6da0 fffff807`35d66276 : ffffaa87`32bb8470 fffff509`582d6ef0 00000000`00000098 ffffaa87`32bb8470 : tcpip!Ipv6GetAllBestRouteParameters+0x68 fffff509`582d6df0 fffff807`661a24f4 : 000000b4`865fe670 ffffaa87`32bb8470 00000000`00000000 000000b4`865fe670 : NETIO!NsiGetParameterEx+0x3a6 fffff509`582d6fa0 fffff807`661a26ce : 00000000`00000000 ffffaa87`321f8ac0 ffffaa87`321f89f0 000000b4`865fe670 : nsiproxy!NsippGetParameter+0x1e4 fffff509`582d7130 fffff807`33c113a5 : ffffaa87`328ade20 00000000`00000000 00000000`00000000 00000000`00000000 : nsiproxy!NsippDispatch+0x6e fffff509`582d7180 fffff807`3401121c : 00000000`00000002 00000000`00000000 ffffaa87`328ade20 00000000`00000050 : nt!IofCallDriver+0x55 fffff509`582d71c0 fffff807`34010e71 : 00000000`00000000 fffff509`582d7500 00000000`00040800 ffffaa87`321f8ac0 : nt!IopSynchronousServiceTail+0x34c fffff509`582d7260 fffff807`340101e6 : 00000000`00000001 00000000`000009c0 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xc71 fffff509`582d73a0 fffff807`33e0f8f8 : ffffaa87`32a1e080 000000b4`865fe578 fffff509`582d7428 00000000`00000000 : nt!NtDeviceIoControlFile+0x56 fffff509`582d7410 00007fff`82fcd0c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28 000000b4`865fe608 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`82fcd0c4 SYMBOL_NAME: NETIO!NsiGetParameterEx+3a6 IMAGE_VERSION: 10.0.19041.3205 STACK_COMMAND: .cxr; .ecxr ; kb MODULE_NAME: AuthenticAMD IMAGE_NAME: AuthenticAMD.sys FAILURE_BUCKET_ID: IP_MISALIGNED_AuthenticAMD.sys OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {716d112a-8330-4bbb-160c-ec98297019d2} -
Anonymous
2023-12-15T16:44:17+00:00 Dear IG agar
According to your description, you should first do a RAM isolation test to determine whether there is a RAM problem or a memory channel problem on the motherboard.
Simply put, you can plug in one RAM, do a memory check, test it and if the game and memory check passes, then add a second RAM and continue to test it until there is a problem.
Although there are NVDIA driver errors in the above reports, it doesn't necessarily mean that it is a video card driver abnormality or a video card hardware problem.
Hope the above information can help you.
Best Wish
Shawn Z | Microsoft Community Support Specialist
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Anonymous
2023-12-15T15:53:57+00:00 So it basically got
002b:feffc8832d121ae0but something is wrong hardware wise which changed it toffffffffffffffffcausing an access violation as that addressffffffffffffffff` is invalid, that is the max address space for 64 bit and shud not be used. Update bios to latest if not already, else ram/board issueHey I have changed like 4 different ram sticks (used the warrenty and changed both those sticks) So it might be the motherboard? 1 important thing that i have to tell you is my system was bsod every 10 mins when i had 2 ram sticks installed but when i removed 1 stick it was working fine for 3 months but recently was getting game crash and found out the crash report was the same as before. BTW When i had 2 ram sticks installed and tested windows memory diagnostic tool I received errors almost everytime but after i removed 1 stick i stopped receiving that error in windows memory diagnostic
Do you think it might be related to graphics card? cause i was getting this error in event viewer: Graphics Exception: SKEDCHECK02_LOCAL_MEMORY_LOW_SIZE failed and The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer
This was a crash report from a game:
Version: 273254, IsEditor: No, IsPerforceBuild: No, BuildConfiguration: Shipping, Launcher: Epic, NetMode: Listen Server, IsUsingMods: No, IsSaveGameEdited: No
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff
FactoryGame_RenderCore_Win64_Shipping!FShaderMapResource::GetShader() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\RenderCore\Public\Shader.h:359]
FactoryGame_Renderer_Win64_Shipping!FGraphicsMinimalPipelineStateInitializer::AsGraphicsPipelineStateInitializer() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Renderer\Public\MeshPassProcessor.h:326]
FactoryGame_Renderer_Win64_Shipping!FMeshDrawCommand::SubmitDrawBegin() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Renderer\Private\MeshPassProcessor.cpp:1357]
FactoryGame_Renderer_Win64_Shipping!FMeshDrawCommand::SubmitDraw() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Renderer\Private\MeshPassProcessor.cpp:1577]
FactoryGame_Renderer_Win64_Shipping!FInstanceCullingContext::SubmitDrawCommands() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Renderer\Private\InstanceCulling\InstanceCullingContext.cpp:1385]
FactoryGame_Renderer_Win64_Shipping!TGraphTask<FDrawVisibleMeshCommandsAnyThreadTask>::ExecuteTask() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:1310]
FactoryGame_Core_Win64_Shipping!<lambda_17c904c32264d0348d15245fba0e1bff>::operator()() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Public\Async\Fundamental\Task.h:501]
FactoryGame_Core_Win64_Shipping!LowLevelTasks::TTaskDelegate<LowLevelTasks::FTask * __cdecl(bool),48>::TTaskDelegateImpl<<lambda_17c904c32264d0348d15245fba0e1bff>,0>::CallAndMove() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Public\Async\Fundamental\TaskDelegate.h:171]
FactoryGame_Core_Win64_Shipping!LowLevelTasks::FTask::ExecuteTask() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Public\Async\Fundamental\Task.h:627]
FactoryGame_Core_Win64_Shipping!LowLevelTasks::FScheduler::TryExecuteTaskFrom<LowLevelTasks::TLocalQueueRegistry<1024>::TLocalQueue,&LowLevelTasks::TLocalQueueRegistry<1024>::TLocalQueue::DequeueGlobal,0>() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Private\Async\Fundamental\Scheduler.cpp:349]
FactoryGame_Core_Win64_Shipping!LowLevelTasks::FScheduler::WorkerMain() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Private\Async\Fundamental\Scheduler.cpp:378]
FactoryGame_Core_Win64_Shipping!UE::Core::Private::Function::TFunctionRefCaller<<lambda_abf63b4b71b3a09b60c8feab122cedbd>,void __cdecl(void)>::Call() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Public\Templates\Function.h:475]
FactoryGame_Core_Win64_Shipping!FThreadImpl::Run() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Private\HAL\Thread.cpp:69]
FactoryGame_Core_Win64_Shipping!FRunnableThreadWin::Run() [C:\BuildAgent\work\607eee041ab2bfcf\UE4\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
BTW the crash report was from recent crash but do you want me to give you more crash report from before for more info?
Thank you for Responding cause my pc maker doesn't even know how to check the problems
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Anonymous
2023-12-15T07:22:46+00:00 So it basically got
002b:feffc8832d121ae0but something is wrong hardware wise which changed it toffffffffffffffffcausing an access violation as that addressffffffffffffffff` is invalid, that is the max address space for 64 bit and shud not be used. Update bios to latest if not already, else ram/board issue