Computer crashed whilst in the middle of using DDU

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Computer crashed whilst in the middle of using DDU

Anonymous

Hello everyone,

I was attempting to solve an issue of my PC crashing (not to blue screen) regularly, I installed Display Driver Uninstaller and was in the middle of doing a 'Clean and Restart' (I was in Windows Safe Mode) when my computer crashed again and turned off. I turned it back on but now the display is not working, the computer sounds like it is working, and the keyboard and mouse are on, but there is just a black screen. Worried that I've really messed something up, I'm not sure what to do next so please help

Thank you

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Answer 1

Hi ,

Sabya here, Independent Windows Adviser. Hope you are doing well.

The issue you are facing mostly happens when the display driver was partially removed, and Windows display drivers did not automatically install back.

I would recommend trying to boot into Windows recovery mode and then safe mode from there.

Start the pc and then hold the power button down to shut it down. Repeat the steps 4 5 times and it should bring up Windows recovery mode.

In the recovery mode select advanced options then troubleshoot then safe mode with networking.

If the safe mode loads up, then install the display drivers.

If safe mode fails, then try to use system restore to bring the pc back to a previous time. If that also fails, then try to do a reset - keep my files - local install.

In reset the basic Windows drivers are loaded, and the display will work. However, in reset your applications will be removed, and you will have to install them back.

Answer 2

Anonymous

Fixed!

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Computer crashed whilst in the middle of using DDU

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