Code: 0x803FB005 (I can't install xbox app on the Windows Store)

After spending 1.5 hours on the phone with Microsoft and being left on hold with one jerk for the first hour 20 minutes. I hung up and called back and got a different person that fixed it in less that 10 minutes. Steps that fixed my problem in case it helps others:

1. Download the Xbox insider Hub app from the Microsoft store.
2. Click Previews and then PC gaming and then Join.
3. Waited 3 minutes.
4. Go to https://www.xbox.com/en-US/apps/xbox-app-for-pc and download the app straight from there.
5. Installed right away. Hope this helps!!

I have the same issue.

I've tried the following (copy+paste from a different thread):

1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it. a. Open Run dialog box(Win+R) b. Type in wsreset and Press Enter
2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:

a. Open Run Dialog box( Windows+R key)

b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)

c. Locate Microsoft Store

d. Click Advanced Options

e. Locate and click Reset Button

3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that. a. https://www.yourwindowsguide.com/2015/12/reset-...
4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

a. Right-click Start>Run and Type in Services.msc to open Services.

b. Make sure the status of the following services is Automatic and running

i. Windows License Manager

ii. Background Intelligence Transfer service

iii. Cryptographic Services

iv. Windows Update

v. Windows Store (I DO NOT HAVE WINDOWS STORE IN SERVICES)

c. If something is not as intended, you can try Restoring default services https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files

a. https://www.yourwindowsguide.com/2016/06/how-to...

I've tried all of listed bellow, from repearing, reseting the window store app, from cmd to powershell (admin for both). Yet it does nothing. I've reinstalled the app, nothing.

(This bellow might be usefull to some but if you're in this thread you most likely found this one allready from November 2018)

1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.
2. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
3. Run Windows Store Apps Troubleshooter Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter
4. Reset Windows Store through Command Prompt Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer
5. Re-register All Store apps (You will get many Reds, ignore them)

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

6. Uninstall & Reinstall Store Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste

> Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

7. Run Built-in & Guided Walk through Windows Update troubleshooter Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter Guided Walk though - https://support.microsoft.com/en-us/help/10164/...
8. Run SFC Scan & DISM How to - https://answers.microsoft.com/thread/bc609315-d...
9. For the purpose of Testing only - Create a New User Account and login with this new User Account https://support.microsoft.com/en-us/help/402692...
10. Check your Antivirus Temporarily uninstall / disable AV

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After spending 1.5 hours on the phone with Microsoft and being left on hold with one jerk for the first hour 20 minutes. I hung up and called back and got a different person that fixed it in less that 10 minutes. Steps that fixed my problem in case it helps others:

1. Download the Xbox insider Hub app from the Microsoft store.
2. Click Previews and then PC gaming and then Join.
3. Waited 3 minutes.
4. Go to https://www.xbox.com/en-US/apps/xbox-app-for-pc and download the app straight from there.
5. Installed right away. Hope this helps!!

Can confirm this helped! I was running into the same issue. Brand new computer with a fresh Windows 11 Pro install and the Xbox App would not download no matter what I did. But this works! Thanks!!!

I get this response when I put the command

"'Get-AppXPackage' is not recognized as an internal or external command,

operable program or batch file."

did I did something wrong?

Thank you, but I have tried this one already. Did not work.