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How do I fix this odd discoloration on my monitor?

Anonymous
2023-12-03T01:37:41+00:00

My monitor shows colors of only white, blue, pink, yellow, and green. This all started when I was playing a game and one of the settings changes the screen to HDR. I originally started off with SDR and I couldn't turn HDR off, so I did a system restore (I have done this before.) After that my monitor shows this odd discolored screen. This makes it difficult for me to type, read, or even open specific things. It won't allow me to reset my PC. I did the Command Prompt DISM restore health and that did nothing either. I rebooted my pc over and over again. It won't let me open GeForce or nividia so I quite literally can't update my drivers. I'm also afraid if I delete it I won't be able to download it anymore. Before this all happened my PC and Monitor was fine, everything was running well. This PC is brand new and so is the monitor, so I really doubt it could be one of the wires getting unplugged since I never touched the insides of it, however I can attempt to replug everything if that is the issue. The PC I bought is from this website, https://starforgesystems.com/products/the-sentinel . The Monitor I'm not entirely sure since I borrowed it from my sister, but the brand is CRUA. I'm not sure if I need a new Monitor, but I have tried so many things and I just can't seem to fix it, and I don't want this to go to waste.

Windows for home | Windows 11 | Performance and system failures

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  1. John Jefferson Doyon 66,215 Reputation points Independent Advisor
    2023-12-03T07:33:13+00:00

    Hi Alen,

    I believe the error is 0x0003. The error code 0x0003 in GeForce Experience can occur due to various reasons like corrupted drivers or services not running. Here's a step-by-step guide to troubleshoot:

    Restart Nvidia Services:

    > Press Windows + R, type this, and hit Enter: services.msc

    > Locate Nvidia services, right-click, and choose Restart. If some the Nvidia services are not started, you can right-click them and click Start to start them.

    If issue persists please try to reinstall Nvidia Components:

    > Press Windows + R, type this, and hit Enter: appwiz.cpl

    > Uninstall all Nvidia programs.

    > Restart your computer.

    > Download GeForce Experience again from the link i shared earlier. it will automatically install missing drivers.

    > Restart your computer again after downloading. > Test if error code still appears.

    If the issue persists, try manually updating the graphics driver using Device Manager.

    Expand Display adapters, right-click your Nvidia Graphics card, and choose Update driver to ensure it's on the latest version. https://support.microsoft.com/en-us/windows/upd...

    Let me know how it goes.

    John J.D.

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  2. Anonymous
    2023-12-03T07:16:48+00:00

    Hey again, bad news GeForce won't open at all. It's either an error has occurred or Error 0x003, so I am unable to update the drivers and I don't know how to fix that.

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  3. John Jefferson Doyon 66,215 Reputation points Independent Advisor
    2023-12-03T04:47:36+00:00

    Hi Alen,

    Yes, thank you for sharing the screenshot.

    To update your drivers, follow these steps:

    > For Intel Core i5-13600KF: Utilize the Intel Driver & Support Assistant, a tool that automatically detects and updates your Intel drivers. You can download it from the Intel website and follow the instructions to install and run it: https://www.intel.com/content/www/us/en/support...

    > For GeForce RTX 4070 Ti 12GB: Use the GeForce Experience tool to automatically detect and update your NVIDIA drivers. You can download it from the NVIDIA website and follow the instructions to install and run it: https://www.nvidia.com/en-us/geforce/geforce-ex...

    > For BIOS and other driver updates, please check your motherboard's support page: https://www.msi.com/Motherboard/PRO-Z790-A-WIFI...

    Follow the instructions on each respective website for installation and updating.

    Let me know how it goes.

    John J.D.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2023-12-03T04:16:23+00:00

    Sorry for the wait! Had to transfer the screenshot to a different device due to me not being able to see a single thing. Is this correct?

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  5. John Jefferson Doyon 66,215 Reputation points Independent Advisor
    2023-12-03T03:43:06+00:00

    Hi Alen, I am John J.D., a fellow Microsoft user like you.

    I understand your frustration. This issue seems to be connected to outdated drivers. Since your CPU is new, it's possible that the graphics and integrated graphics drivers haven't been updated yet?

    As a temporary fix, you can restart your PC. Afterward, please provide more details by sharing your System Summary in the next response.

    > Please right-click Start and select Run.

    > Type msinfo32 and press Enter.

    > Capture a screenshot of the System Summary window and share it in your next response.

    Let's work together to resolve the issue.

    John J.D.

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